Online Enrollment Job Vacancy in JPMorgan Chase Bank, N.A. Fort Worth, TX – Latest Jobs in Fort Worth, TX – updated today
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Company Name : JPMorgan Chase Bank, N.A.
Location : Fort Worth, TX
Position : Online Enrollment
Job Description : The representative will perform core processes including assisting with entering loans online, reviewing/research on all online accounts, along with responding to client’s inquiries in an effort to effectively serve the CTL client.
Primary Responsibilities
Linking and Delinking Accounts Online
Self and Manual Enrollment
Web Enablement
Resetting Online Passwords
Diagnose varies issues by researching and troubleshooting
Assist with contacting client when needed for online concerns
Online Digital Support
Completing File Maintenance for Online Clients
Work on varies systems (Admin Tool, CREOS, Strategy)
Provide positive and professional service with emphasis on one inquiry resolution where possible
Perform additional duties as requested by Manager or Lead Specialist
Requirements
2 to 3 years of mortgage experience
Knowledge of basic loan documentation(Deed of Trust, Security/Mortgage Agreement)
Excellent customer service skills with clear and positive email and telephone manner
Must have strong written and accurate keyboarding skills
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite and able to quickly acclimate to proprietary systems
Good time management skills
Self-driven, eager to learn
High School Diploma or equivalent required (some college preferred)
Must be able to work an 8:00am – 5:00pm
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm’s vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
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