Patient Access Representative Job Vacancy in UT Health San Antonio San Antonio, TX 78229 – Latest Jobs in San Antonio, TX 78229 – updated today
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Company Name : UT Health San Antonio
Location : San Antonio, TX 78229
Position : Patient Access Representative
Job Description : The Patient Access Representative position is currently a work from home position, in a high-volume inbound call center. Candidates will be required to identify and handle a variety of routine to complex patient inquiries or request while providing a high level of service. The onboarding/training program will occur both remotely and in the office over a period of 6-8 weeks. This position may be required to work in the office at least twice a year or as needed.
Job Duties:
Responsible for handling a high volume of patient and clinical business calls averaging 60-65 calls per day.
Provide an exceptional and positive patient experience to every caller, striving for patient loyalty and confidence in accordance with UT Health Patient Experience program.
Complete registration of new patients which includes obtaining complete and accurate patient demographics, including entering and verification of subscriber insurance information.
Schedule appointments for new and existing patients following clinic scheduling guidelines and protocols.
Assists patients with any questions, concerns, medication refill request or sending messages to appropriate provider or clinical staff.
Job Type: Full-time
Pay: Up to $37,600.00 per year
Benefits:
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Required)
Healthcare and/or clinical setting: 1 year (Required)
Work Location: One location
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Post Tags : , San Antonio, TX 78229, jobs in San Antonio, TX 78229, Patient Access Representative jobs in San Antonio, TX 78229
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