Patient Services Rep – Per Diem – Einstein Philadelphia Cancer Center Job Vacancy in Jefferson – North Philadelphia, PA Philadelphia, PA 19141 – Latest Jobs in Philadelphia, PA 19141 – updated today
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Company Name : Jefferson – North Philadelphia, PA
Location : Philadelphia, PA 19141
Position : Patient Services Rep – Per Diem – Einstein Philadelphia Cancer Center
Job Description : Performs administrative duties for the Cancer Center
Greets, registers and schedules patients, answers phones, obtains test results, and prepares charts
This position requires providing service to the following age population(s) adult, older adult to frail elderly in a manner that demonstrates an understanding of the functional/developmental age of the individual served.
The core job functions will include taking the necessary actions to secure an account that will ensure proper payment.
Verify patient demographics in HIS and input all necessary corrections
Verify health insurance coverage, including all supplemental coverage, for all outpatient accounts using payer websites when possible according to established procedures and timeframes.
Utilize knowledge of insurance carrier requirements to ensure patient eligibility and adequacy of benefits
Obtain required patient & insurance data elements as outlined in the Registration Documentation Standards
Obtain precert, referrals and all other appropriate documentation for accounts according to established procedures and timeframes when required by the insurance carrier for proper reimbursement
Interact with Physician offices when needed to obtain precerts
Attempt to secure all scheduled accounts on day of service
Attempts to collect co-pays on all outpatients as governed by the Third party payor.
Communicate financial responsibility to patients in a positive and professional manner
Acts a patient advocate
Maintains positive attitude and respects the needs of the patient.
Document all actions, interactions, patient data & insurance information in the specified fields as outlined in the Registration Documentation Standards document according to established procedures and timeframes.
Maintain departmental daily work & quality levels
Elevate account issues & barriers to the Office Manager to ensure timely resolution of issues
Notify all necessary departments of insurance, and patient demographic updates
Perform additional tasks delegated by the Office Manager
Apply the concept of teamwork to ensure that interactions between registration staff and other customers and employees are positive and constructive
High school diploma or equivalent. Knowledge of medical terminology required
Computer literacy
Excellent inter-personal skills
Minimum 2 years related work experience, 1 year of insurance verification, registration or experience in a hospital setting required
Must be assertive, organized, and possess strong oral and written communication skills.
Must be able to work in a team environment.
Ability to work independently
Einstein Healthcare Network is a private, not for profit organization with several major facilities and many outpatient centers. Our primary mission is to provide compassionate, high quality healthcare to the greater Philadelphia region.
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