PBX Operator Job Vacancy in La Jolla Beach & Tennis Club, Inc. La Jolla, CA 92037 – Latest Jobs in La Jolla, CA 92037 – updated today

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Company Name : La Jolla Beach & Tennis Club, Inc.
Location : La Jolla, CA 92037
Position : PBX Operator

Job Description : The La Jolla Beach & Tennis Club is currently seeking a PBX Operator to join our team at our beautiful oceanfront hotel!Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.
What we offer:

Free daily meal and salad bar
Free parking
Benefits including: Medical, Dental, Vision, 401K (based on employment status)
Paid vacation, sick, and holiday time
Dining discounts for employees (and up to 6 guests) at the Marine Room and The Shores Restaurant!
Property retail shop and hotel discounts
$500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
$50 gift card for employees who can present their COVID-19 vaccination card

What we ask:

Consistently provide professional, attentive, and genuinely friendly service
Promote and follow LJBTC, Inc’s Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

SUMMARYFunctions as the central communications link for the entire property by relaying incoming, outgoing, and interoffice calls and messages. Promotes and follows LJBTC, Inc.’s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answers the switch board with “Thank you for calling the La Jolla Beach and Tennis Club and La Jolla Shores Hotel, this is….how may I direct your call?”
Provides quality service to guests that meets or exceeds expectations by anticipating guest needs, always maintaining a polite, friendly, professional demeanor.
Uses the callers’ and guests’ name while answering phones or providing services.
Directs incoming and in-house calls to guest rooms, offices and public service departments.
Assists the front desk and reservations during periods of high business volume.
Uses voicemail, pagers, personal computers and walkie talkies at appropriate times.
Maintains (updates) guest phone register.
Takes and distributes messages for guests and hotel staff.
Provides information on guest services and hotel activities.
Processes guest wake-up calls.
Reads the Communications Log (“Red Book”) and makes relevant entries.
Maintains current knowledge of Emergency Operational Procedures and contacts 911, M.O.D. (Manager on Duty) fire or police department when needed.
Other duties may be assigned.

OUTCOMEService provided by PBX operators will have a great effect on the guest impression of the entire organization. Friendly and efficient guest service will enhance guest comfort and satisfaction.
QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively in English to customers, guests, members, or employees of organization.
REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Job Type: Full-time

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Post Tags : , La Jolla, CA 92037, jobs in La Jolla, CA 92037, PBX Operator jobs in La Jolla, CA 92037

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