Probation Administration Supervisor Job Vacancy in Judicial Branch of Arizona in Maricopa County Phoenix, AZ 85003 – Latest Jobs in Phoenix, AZ 85003 – updated today

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Company Name : Judicial Branch of Arizona in Maricopa County
Location : Phoenix, AZ 85003
Position : Probation Administration Supervisor

Job Description : Position Overview

ABOUT THE POSITION:

The Probation Administration Supervisor provides leadership, supervisory functions, case flow management, quality control and administrative support to the Compliance and Supportive Services Division of Adult Probation. Currently there are openings for this position in the following units:

Records Support: oversees staff at the West Court Building, Southport office, and Garfield office.
Northeast Support: oversees staff at the Northport, Scottsdale, and Sunnyslope offices

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
Click here to learn more!

Standard Judicial Branch hours are Monday through Friday from 8 am to 5 pm. This position will allow for a telework schedule up to four days per week and may allow for a compressed workweek/alternative work schedule dependent on the needs of the Judicial Branch.

Note: The salary range listed above ($50,024.00 – $62,566.40) reflects the expected ENTRY salary range for this position based on experience and equity within the Judicial Branch. The FULL salary range of this position is $50,024.00 to $75,088.00 annually. This position is exempt under the FLSA.

ABOUT THE ADULT PROBATION DEPARTMENT:

The Adult Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. Join our nationally recognized Adult Probation Department and become part of an award-winning agency of professionals committed to continuous improvement in the quality of community life by offering hope to neighborhoods, victims, and individuals under supervision.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following
required qualifications
:

Education:

High School diploma or GED

Experience:

Five (5) years of experience at the Probation Administration level or above

OR

Combined education and experience qualifications:

An equivalent combination of post-secondary education and/or job-related experience may substitute for the required experience on a year for year basis.

Other Requirements:

Familiar with Adult Probation Tracking System (APETS)
Integrated Court Information System (iCIS)
Current Terminal Operator Certification (TOC)
Must maintain a current Arizona Driver License and County Vehicle Use Permit.

Our Preferred Candidate has:

5 or more years of experience working in the Adult Probation Department
Prior lead and/or supervisory experience
Knowledge of the court process; an understanding of the Adult Probation Department; and knowledge field divisions

Knowledge, skills, and abilities:

Knowledge of:

Court/APD/organizational policies and procedures
Supervisory practices and principles
Legal terminology
Principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction

Skill in:

The advanced use of computer applications including spreadsheets, databases, word processing software or any related software applications
Communicating effectively in writing as appropriate for the needs of the audience
Verbally communicating with others to convey information effectively
Active learning by understanding the implications of new information for both current and future problem-solving and decision-making
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
Analyzing, organizing and prioritizing work while meeting multiple deadlines

Ability to:

Work as part of the Compliance and Supportive Services Leadership Team
Accurately prepare and maintain records, files and reports
Speak to different audiences including direct reports, judicial officers and their staff, clients, supervisors, coworkers, court partners, and the public
Listen effectively, which includes assessing others’ understanding of the communications and modifying one’s communication style to fit the audience or situation
Write/compose accurate information and facts using the proper level of detail to ensure understanding by others
Diffuse and respond effectively to situations involving intense pressures
Provide support for services provided to others, departments and members of the public
Adjust to changing circumstances, remaining flexible when scheduling conflict occurs, taking on other roles when short-staffed, and adapting or changing priorities as the situation requires
Effectively plan and delegate the work of others
Maintain good morale, motivation and commitment from others
Take actions and make decisions through thoughtful consideration and discretion
Multitask within high volume and time critical work environments
Process and handle confidential information with discretion

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

Monitors daily operations; ensuring goals and objectives of the area are being met.
Supervise, organize, assess, and evaluate the workload of staff, modifying workload and staff assignments.
Actively participate in data quality improvement processes with iCIS, APETS and other programs.
Observe and address staff performance and assist with personnel investigations/actions.
Conduct unit meetings on a regular basis with staff; attend division meetings and quarterly managers’ forum.
Evaluate performance of staff, provide coaching and develop performance improvement plans.
Establishes performance goals and objectives for annual performance evaluations.
Use evidence-based practices and methodologies to guide staff to complete work in a timely manner.
Interview, conduct background checks, and provide recommendations for hiring staff.
Ensure completion of mandated COJET training for all staff.
Enforce compliance of the Minimum Accounting Standards.
Prepare monthly statistical reports.
Assist in policy writing.
Assists with internal and external customers, resolving customer concerns. Investigates and responds to complaints and requests for information or service in accordance with established policies and procedures.
Participate in committees/special projects and provides input to internal and external agencies.
Ensure necessary supplies are stocked and requests supplies as needed.
Generate memos, correspondence, and/or necessary paperwork.

Working conditions
:

While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects that are less than a few feet away; sit for long periods of time; stand, walk, use hands to finger handle or feel; reach with hands and arms; and occasionally push, pull or lift up to 20 pounds.

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

Selection Procedure

Attention Current Maricopa County Employees: As of 1/1/2022, the Judicial Branch of Arizona in Maricopa County formalized themselves as a separate entity and employer from Maricopa County. To learn more about how that may affect you please click here.
Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.
Typically, successful candidates are hired at a salary rate up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.
All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background/fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

Maricopa County offers a Total Compensation Package that includes competitive salaries and a comprehensive, affordable benefits package. High value is placed on employee well-being and meeting the needs of our employees and their families. Our benefits package is comprised of traditional benefits like medical, prescription, dental, vision, and other health benefits. Employees are supported by various wellness programs including classes, coaching, and fitness center opportunities. Our generous benefit options are some of the best in Arizona and just one of the unique advantages of working for Maricopa County. Below is a representative listing of typical benefits received by most full-time employees. Holidays and Leave Maricopa County observes ten paid holidays per year. Most County employees accrue vacation (starting at three weeks per year for full-time employees) and sick leave (starting at one hour for every 30 hours worked for all employees). Employees also receive paid leave for other needs such as jury duty, civic duty, and bereavement. Medical, Prescription, Behavioral Health, Dental, Vision, and Flexible Spending Accounts We understand how important health care is to maintaining a good quality of life. We also know our employees want to have the freedom to choose benefit plans to best meet their needs. Eligible employees may choose from four medical plan options, an HMO, PPO, and two HDHP (High Deductible Health Plans) with a health savings account. When employees enroll in medical coverage, they are automatically enrolled in prescription and behavioral health coverage as well. There are three dental plans from which to choose, two PPO plans and a pre-paid dental plan that functions like an HMO. As is the case with medical, the plans range in cost, flexibility, and network of providers. The vision plan provides employees and their covered dependents access to routine vision services and materials, including an annual eye exam. For those who wish to set aside pre-tax dollars to pay for eligible healthcare and dependent care expenses, the flexible spending accounts are suitable for that need. Life and Disability Insurance Because life sometimes takes unexpected turns, the County offers life insurance coverage to help employees and their loved ones in the event of death. Basic life and basic accidental death & dismemberment insurance equivalent to one times an employee’s annual base salary is provided at no cost, with the option for employees to purchase additional coverage including spouse and child life insurance. Disability insurance is available to replace a portion of an employee’s salary should they experience a short-term illness or injury. Retirement Eligible employees are covered by one of several State-sponsored retirement pension plans, including the Arizona State Retirement System (ASRS) and the Public Safety Personnel Retirement System (PSPRS). Additionally, there’s the option to contribute to a 457(b) Savings Plan that provides employees with a variety of investment opportunities. For those employees who retire from the County and from their retirement system, and have accrued 1,000 or more hours of sick leave, the County makes a $10,000 contribution to a Post-Employment Health Plan set up on their behalf to be used for payment of eligible out-of-pocket healthcare expenses. Group Legal Plan Maricopa County offers employees group discounts to purchase coverage for legal services such as adoptions, family matters, wills and trusts. Wellness Maricopa County’s Wellness Works program promotes health and wellness for employees and their families by focusing on physical activity, good nutrition, self-care and stress management. Maricopa County offers eligible employees a wellness incentive for completing required activities. By meeting a set of criteria, employees and their families can get reimbursed for participating in a Weight Watchers Program. On-site fitness facilities and fitness classes are provided to employees at various locations around the County. Employees and their families also have the opportunity to receive a discounted fitness club membership at LA Fitness. Employees have access to smoking cessation programs and health-related classes on various topics including nutrition, exercise and stress management. Employees located downtown benefit from an onsite pharmacy and clinic. Every fall, flu vaccines are offered to employees at various County locations. Employee Assistance Program (EAP) When employees and their families are faced with personal issues, confidential, short-term counseling and referral services are available to them at no cost. Employee Discounts Maricopa County subscribes to a service association which provides employees with volume discounts for sporting events, entertainment, and many other services. Commute Options Program (COP) Maricopa County provides free Valley Metro passes for the bus and light rail systems for commuting to/from work; a vanpool subsidy is also provided. Employees can decrease stress, decrease wear and tear on their vehicle and help the environment all at the same time. New Employee Orientation (NEO) NEO provides new employees with information about Maricopa County such as: history, organizational structure, Merit Rules, County policies and procedures, County pay system and benefits and employee programs. Rewarding Ideas/Employee Suggestions Employees are provided with incentives to generate ideas for improvements that result in cost reduction through increased efficiency and productivity, improved processes and procedures and elimination of duplication and waste. Our employees’ ideas could put money in their pocket!! Tuition Reimbursement To promote Maricopa County’s long term employee retention objectives, our employees are eligible to receive financial assistance to continue their education, help make them more productive, enhance their job performance, and equip them to pursue new opportunities within County government. To learn more about the County’s generous benefits, visit the Maricopa County Employee Benefits and Wellness website.

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