Process Associate -Annuities + Voice Job Vacancy in Genpact Noida, Uttar Pradesh – Latest Jobs in Noida, Uttar Pradesh – updated today
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Company Name : Genpact
Location : Noida, Uttar Pradesh
Position : Process Associate -Annuities + Voice
Job Description : With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Process Associate/Process Developer – Voice + Annuities
Responsibilities:
Transaction processing and making reach out calls to Insured/provider/facility according to standard work & SOPPrioritize transactions according to detailed guidelines to meet SLAPlans and prioritizes tasks and work responsibilities to achieve objectivesComprehending and responding to customer inquiries. Identify, research, and resolve problems.Assist with/perform other team tasks as the need arises.Ability to accurately interpret and compile information from a variety of sources and systemsEnsure that turnaround time and quality of the work meets Company service standardsInteract with Onshore /Offshore and customer in a supportive and professional manner via email and on callsHandle own work in process and support team efforts to ensure that individual, team goals are met.Maintain key records like working files, email for reference and audit purposeHandle basic day to day requirements of excel
Qualifications:
Graduation in any stream except B.Tech and Technical Graduation & Law
Essential skills:
Proven experience in Annuities with Life or Health InsuranceUnderstanding of HIPAA (PHI/PII)Excellent English Communication (Both written & verbal)Proactive communication & High analytical skills with ability to foresee issues and suggest solutions, with impactful dataDisplays energy and passion in approaching the jobMust be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer serviceReady to work on stretched working hoursAbility to independently get along with internal and external customersCustomer service focus!Basic Computer knowledge along with typing speed of 40 words/minuteInsurance knowledge!Experience towards direct calling to Insured/ providers/facilityCalling skills with Speech X – B2
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate
Primary LocationIndia-Noida
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingMar 14, 2022, 3:23:33 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
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Post Tags : , Noida, Uttar Pradesh, jobs in Noida, Uttar Pradesh, Process Associate -Annuities + Voice jobs in Noida, Uttar Pradesh
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