Process Associate – Mortgage Job Vacancy in Genpact Noida, Uttar Pradesh – Latest Jobs in Noida, Uttar Pradesh – updated today
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Company Name : Genpact
Location : Noida, Uttar Pradesh
Position : Process Associate – Mortgage
Job Description : With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Process Associate, Customer Service
Responsibilities
Transaction processing according to standard work & SOPPrioritize transactions according to detailed guidelines to meet SLA and Plans and prioritizes tasks and work responsibilities to achieve objectivesComprehending and responding to customer inquiries. Identify, research, and problem seek.Assist with/perform other team tasks as the need arises and Ability to accurately interpret and compile information from a variety of sources and systemsEnsure that turnaround time and quality of the work meets Company service standardsGet along with Onshore /Offshore and customer in a supportive and professional manner via email and on callsManage own work in process and support team efforts to ensure that individual, team goals are met and Maintain key records like working files, email for reference and audit purposeShould be able to handle basic day to day requirements of excel
Qualifications we seek in you
Minimum qualifications
Graduation in any stream except B.Tech and Technical Graduation & Law
Preferred Skill Set:
Excellent Interpersonal SkillsDisplays energy and enthusiasm in approaching the job and Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer serviceReady to work on stretched working hoursAbility to independently interact with internal and external customersCustomer service focus / Insurance knowledgeBasic Computer knowledge along with typing speed of 40 words/minute
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate
Primary LocationIndia-Noida
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingFeb 8, 2021, 2:36:35 AM
Unposting DateOngoing
Master Skills ListCorporate
Job CategoryFull Time
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Post Tags : , Noida, Uttar Pradesh, jobs in Noida, Uttar Pradesh, Process Associate – Mortgage jobs in Noida, Uttar Pradesh
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