Process Associate-OM Job Vacancy in Genpact Noida, Uttar Pradesh – Latest Jobs in Noida, Uttar Pradesh – updated today

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Company Name : Genpact
Location : Noida, Uttar Pradesh
Position : Process Associate-OM

Job Description : With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of PA, Order Management!
In this role, you are expected to have good knowledge of order management cycle and will be responsible to creating the order, maintain and identify the errors. We are looking for some who should be open to work in any shift as per the business requirement.
Responsibilities
The Role demands for a highly qualified professional who can provide guidance to direct reports typically comprising of first line managers and supervisors. Senior Manager will be responsible for all the activities related to –
Checking various sources of PO inflow (EDI queue, Fax / email inbox) periodicallyEntering orders in the business ERP within given TATCreating delivery note on sales orders in a timely fashion, to ensure products allocationCoordinating with shipping facilities to get the product shipped to customerCoordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery)Coordinating with demand control team to obtain availability dates of short / unavailable items on customer’s orderCoordinating with customers to obtain substitutes (replacement items) of unavailable items, and share availability datesOrder track and trace when shipped out of the shipping facility, and share real time updates with the customerCreating credit and debit memos in the event of under / over shipment on sales orderCommunicating with customers about various process updates such as –Analyzing order trend of customer and raise flag if variation experiencedWork as a team to process any adhoc request promptlyDeliver quality customer service by researching and responding to all internal & external stakeholders’ inquiries quickly, effectively and professionallyAbility to analyze and resolve problems before escalating to the next level.
Qualifications
Minimum Qualifications
BCOM/ MCOM/ MBA/ BBA or any relevant qualificationOTC domain and worked on SAP ERP- preferably Order MgmtStrong order management skillsExperience in balancing customer facing role and work assessments.Self-starter and have analytical, problem solving skills
Preferred qualifications
Able to nurture robust working relationships with the team, peers and clients, scheduling flexibility requiredOverall candidate should have problem solving, macro-level research and analytics approach and good in numbers deduction processGood people and customer handling skills.Effective communication and interpersonal skill.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate
Primary LocationIndia-Noida
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingMar 30, 2022, 3:36:14 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time

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Post Tags : , Noida, Uttar Pradesh, jobs in Noida, Uttar Pradesh, Process Associate-OM jobs in Noida, Uttar Pradesh

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