Process Associate-Procurement Job Vacancy in Genpact Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today

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Company Name : Genpact
Location : Gurgaon, Haryana
Position : Process Associate-Procurement

Job Description : With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of Process Associate, Procurement
We need someone with deep understanding and understanding of handling email inquiries from internal customers, as well as external vendors. Delivering professional, effective, high quality service and assistance before, during, and after the customer’s requirements are met. You will be responsible to research and resolve inquiries relating to Accounts Payable, Procurement Operations, Supplier queries and Product Ordering.
Follow up on customer interactions in a timely manner. Communicate with stakeholders to address issues and concerns. Finally, take action on feedback provided
Responsibilities
You shall process purchase requisition and supplier-set upYou should handle email inquiries from internal customers, as well as external vendors. Delivering professional, useful, high quality service and assistance before, during, and after the customer’s requirements are metYou will to keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions takenDevelop communication between customers to have a smooth transactionAbility to perform and resolve query of a customer to build a better relationshipMonitor generic email box for incoming queries and acknowledge them as per SLAKeep track of all requests received, either through ticket or manual tracker, for efficiency and follow up purposesFollow up with requesters/co-functional teams to provide quicker resolutions and Suppliers/Vendors wherever requiredProvide periodic updates to users/impacted parties on the status of the ticket/issue raisedTransfer/Raise inquiries to appropriate teams for resolution
Qualifications we seek in you
Minimum qualifications
Freshers are eligible.Graduation in Commerce (B.Com)Excellent Communication Skills – Written and SpokenEnd to End understanding of Procure to Pay activities to decide what needs to be dealt by Procurement and Accounts Payable process Helpdesk and other co-functional teams (e.g. AP, L2 Team etc.)
Preferred qualifications
Relevant experience in Procurement like Supplier Set-up or Procurement Operations or Accounts PayableProficient with MS ExcelUnderstanding of Procurement/Supplier Set-up ConceptsFamiliarity with WorkDay and Coupa will be an added advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate
Primary LocationIndia-Gurugram
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingMar 31, 2022, 1:44:59 PM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time

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Post Tags : , Gurgaon, Haryana, jobs in Gurgaon, Haryana, Process Associate-Procurement jobs in Gurgaon, Haryana

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