RECEPTIONIST $16-$18 based on experience Job Vacancy in Westcott Mazda National City, CA 91950 – Latest Jobs in National City, CA 91950 – updated today

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Company Name : Westcott Mazda
Location : National City, CA 91950
Position : RECEPTIONIST $16-$18 based on experience

Job Description : Greets showroom customers and determines the nature of their visit.
Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
Communicates with callers and visitors in a professional, friendly and efficient manner.
Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
Enters data into prospect tracking system and runs prospect reports for managers weekly.
Communicates messages to the appropriate parties in a timely manner.
Types memos, correspondence, reports and other documents.
Assists service customers during the morning and evening service rush whenever possible.
Assists with clerical duties as requested.
Maintains a professional appearance.
Other tasks as assigned
Greets customers at the cashier window in a pleasant and professional manner.
Computes customer bills.
Receives cash, checks and credit card payments from customers; records amount received.
Makes change and issues receipts to customers.
Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
Reconciles cash drawer daily.
Works with department managers to keep abreast of new products and services offered, their features and value and any changes in price.
Answers customer questions about service performed or products purchased or refers them to someone who can.
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
Reconciles gas purchase statements.
Provides clerical and secretarial assistance to departments as needed.
Maintains a professional appearance.
Keeps work area neat and clean.

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