Receptionist Part Time 3pm-8pm some weekdays and every other weekend 7:45am-5:45pm Job Vacancy in Holly Hall Houston, TX 77054 – Latest Jobs in Houston, TX 77054 – updated today
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Company Name : Holly Hall
Location : Houston, TX 77054
Position : Receptionist Part Time 3pm-8pm some weekdays and every other weekend 7:45am-5:45pm
Job Description : The Receptionist welcomes visitors, assures their comfort and directs them to the proper staff, answer telephones, screens and forwards calls accurately, and other clerical duties as assigned.
Duties and Responsibilities:
Greet visitors and answer incoming telephone calls for Holly Hall;
Provides customer service to Holly Hall residents and guests by assisting with the copy machine and faxing;
Provide information to callers;
Direct persons to correct destinations;
General administrative and clerical support;
Coordinate distribution of deliveries/mail to residents/employees
Distribute lunch tickets and collect money
Communicates with Environmental Services regarding maintenance needs;
Collects checks and updates in accounting log;
Send out monthly billing statements;
Book guest rooms;
Conducts daily phone check-ins for IL residents;
Other duties as assigned
Working Relationship:
Ability to establish and maintain a positive and professional relationship with staff, supervisors, Board of Directors, residents and their families.
Job Skills Required:
Demonstrate organizational skills and ability to accomplish tasks;
Excellent communication skills including oral and written communication competency;
Ability to establish and maintain appropriate interpersonal relationships with peers, supervisor, visitors, members of the Board of Directors, department directors and residents;
Knowledge of administrative and clerical procedures and systems, including word processing, managing files and business office terminology;
Ability to provide excellent customer service, including the ability to assess the needs of residents and their families;
Ability to operate general office equipment (e.g. copier, fax, etc.)
Excellent computer skills, including Microsoft Word, Excel and Outlook;
Ability to work in busy office with multiple distractions and deadlines.
Flexibility in responding courteously to immediate needs of visitors, residents and callers;
Ability to establish priorities and maintain productivity despite numerous interruptions;
Ability to maintain confidentiality at all times.
Qualifications:
High School graduate
One year experience
Requirements:
Must have an interest in the elderly.
Must be able to speak, read and understand verbal and written instructions in English; and must be able to be understood clearly and easily by residents as English is the prevailing language at Holly Hall Retirement Community.
Must be able to make independent decisions when circumstances warrant such action.
Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public.
Must be able to work harmoniously with other personnel.
Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary.
Sits, stands, bends, lifts, and moves intermittently during working hours.
Is subject to frequent interruptions.
Must be able to cope with the mental and emotional stress of the position.
Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
Must function independently and have flexibility, personal integrity, and the ability to work effectively with other staff.
Must be in good general heath and demonstrate emotional stability.
Must be able to assist in the evacuation of residents.
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