Referral Coordinator Job Vacancy in California Head & Neck Specialists San Diego, CA 92121 – Latest Jobs in San Diego, CA 92121 – updated today

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Company Name : California Head & Neck Specialists
Location : San Diego, CA 92121
Position : Referral Coordinator

Job Description : About us
California Head & Neck Specialists are dedicated to providing full-service care for patients experiencing ear, nose, and throat disorders in Carlsbad, San Diego, Murrieta, Chula Vista and surrounding areas. Our team of highly specialized surgeons and Doctors of Audiology work together to provide long-term solutions using the latest advances in technology and treatment.
Referral and transition coordination includes the following activities:

Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety.
Ensure complete and accurate registration, including patient demographic and current insurance information.
Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
Review details and expectations about the referral with patients.
Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance).
Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient’s behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion.
Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.
Ensure that referrals are addressed in a timely manner.
Remind patients of scheduled appointments via mail or phone.
Ensure that patient’s primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.

The following experience and skills are important:

High school diploma, combined with medical assistant certification
Strong customer service focus
Effective verbal and written communication skills
Teamwork orientation
Organized and able to manage competing priorities
Good judgment
Resourcefulness in problem solving
Able to take and follow through with delegated tasks and accountability

Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
No weekends

COVID-19 considerations:CALHNS requires all employees to be fully vaccinated against COVID-19 as a condition of employment unless otherwise prohibited by law. Proof of vaccination must be provided. CALHNS complies with federal, state, and local laws with regard to accommodate
Education:

High school or equivalent (Preferred)

Experience:

Insurance verification: 1 year (Preferred)
Medical billing: 1 year (Preferred)

Work Location: One location

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Post Tags : , San Diego, CA 92121, jobs in San Diego, CA 92121, Referral Coordinator jobs in San Diego, CA 92121

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