REMOTE – Medical Records Development Clerk Job Vacancy in Heard & Smith, LLP San Antonio, TX 78216 – Latest Jobs in San Antonio, TX 78216 – updated today

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Company Name : Heard & Smith, LLP
Location : San Antonio, TX 78216
Position : REMOTE – Medical Records Development Clerk

Job Description : Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone’s life!

Fast-paced, and professional environment;
Fulfilling, challenging, and rewarding;
Great team environment;
Paid Holidays, Accrued Paid Time Off;
Great Medical Benefits Package;
Wellness Program;
Competitive Salary with 401k with Profit Sharing;
$11.00-$14.00 per hour depending on experience and education
As the Medical Development Clerk you work closely with the attorneys, legal assistants and other staff to assist in developing client cases by requesting and obtaining updated medical records from medical providers.

Note: this is typically an “in-office” position in San Antonio, but nearly all of our firm’s staff are working from home at the moment. We do not have the ability to offer this remote position outside the state of Texas.

In this role you will:

Contact medical providers and request information and updated medical records
Accept queue calls from providers and Social Security Administration (SSA)
Systematically follow-up with providers on all past due outstanding records requests
Call providers on any urgent records requests to get them expedited
Review, approve, or deny invoices for medical records
Submit medical records to Office of Disability Adjudication and Review (ODAR)
Maintain excellent customer service skills in all working relationships
Maintain client confidentiality at all times
Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately
To be successful in this role you will need:

High School Diploma; Some college, technical school or combination related experience and/or training
Customer service experience
Minimum 45 WPM typing speed
Social Security Disability Law or other disability or medical background strongly preferred
Excellent telephone, communication, and active listening skills
Ability to work well with others as a team
Has professional manner and high energy level, exhibits a positive attitude
Multi-tasking skills and the ability to work well under pressure
Reliability and dependability
Problem analysis and problem-solving
The ability to maintain client confidentiality at all times
Spanish speaker a plus
Minimum Requirements for a Remote Home Office:

Fast internet connection (20MB+)
Wired Ethernet cable Internet connection in your home office
Land line telephone or good cell phone signal in home office
Quiet home office with no distractions during business hours
Reside in Texas

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