Research Operations Coordinator Job Vacancy in Clearstate Pte. Ltd Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today
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Company Name : Clearstate Pte. Ltd
Location : Gurgaon, Haryana
Position : Research Operations Coordinator
Job Description : Introduction
The Economist Intelligence Unit (EIU) is a world leader in global business intelligence, dedicated to the pursuit of progress. We help businesses, the financial sector and governments to understand how the world is changing and how that creates opportunities to be seized and risks to be managed.
We are looking for a Research Operations Coordinator to enable the successful execution of all our research projects and the management of our user ‘knowledge bank’. This will help us better understand our users and transform the digital product experience of our B2B subscription information service. You will be part of our globally dispersed team; we’re an inquisitive, eager to share and highly collaborative team of Researchers, Product Designers, Product Managers and Engineers. We’re here to drive change through delivering great content and great product experiences.
Accountabilities
How you will contribute:
Participant recruitment and management:
Manage the recruitment, screening, scheduling, and compensation participants. Including building a database or panel of potential users
Governance:
Understand the application of data-privacy regulations, such as GDPR, to the UX-research process. Develop and own processes and guidelines for consent, privacy, and information storage
Knowledge management:
Create and manage a shared knowledge ‘database’ of research insights and ensure they are findable and accessible to others.
Tools:
Work with the Group Research team to enable the consistent use of research toolsets and platforms across the Group
Experience, skills and professional attributes
The ideal skills for this role:
Experience working within a user research team doing research recruiting
Experience applying regulatory or accreditation requirements and best practice to processes e.g. data-privacy compliance, FCA compliance, ISO accreditation
Excellent organisational and prioritisation skills.
Basic knowledge of UX research
Are proactive, take ownership and like to problem solve
Are able to identify gaps and opportunities to create more efficient processes
Are able to multitask and be flexible with changing priorities or deadlines
Are naturally curious about the user, and how insight can help us improve and innovate
Enjoy working collaboratively as a cross-functional team
Are a good communicator across all levels; can confidently present your views and are comfortable challenging the status quo
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