Salesforce Administrator – India Job Vacancy in Alertus Delhi, Delhi – Latest Jobs in Delhi, Delhi
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Company Name : Alertus
Location : Delhi, Delhi
Position :
Job Description : Company Description
When minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we’re looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base.
Job Description
In this role, you will be responsible for ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the Salesforce system keeping in mind the different internal audiences and stakeholders who use Salesforce on a daily basis.
This is a data-driven role where you will leverage your Salesforce expertise with the unique needs of Alertus to deliver an effective user experience as well as align with current business processes. Our ideal candidate is a highly organized individual who thrives in a high-impact role where they will work cross-departmentally to provide strategic insight into the full customer life cycle through Salesforce best practices.
A Day in the Life:
Acting as an administrator for Salesforce through managing user access, adoption, security, permissions, data integrity, and forecasting accuracy
Developing relationships with key executives in the Marketing, Sales, Production, Accounting, and Client Services teams as well as the CEO
Creating standard operating procedures around Salesforce reporting that can be used by all internal users as needed
Evaluating how Alertus currently uses Salesforce and suggest and implement new processes to improve better meet company objectives
Understanding the Alertus full customer life cycle from pre-sales to post-implementation feedback to effectively serve our internal and external customers
Owning the Salesforce training for all internal users as well as periodically providing company-wide system training
Using your technical expertise in Salesforce to ensure all of Alertus is operating at peak efficiency through establishing consistent protocols and processes
Required Skills:
Excellent written, verbal, and interpersonal communication skills to both technical and non-technical audiences
Experience utilizing Salesforce as a sales and marketing analysis tool
In-depth understanding of the platform, with the ability to build custom apps and objects, formula fields, and custom views
Extensive experience with reporting and dashboards
Thorough knowledge of Workflows, Process Builder, and Flows
Strong understanding of Communities, Knowledge, and Data Categories
Experience with Sales Cloud and Service Cloud
Experience with re-engineering and updating an existing SFDC configuration to provide solutions for reporting, workflows, process builders, custom objects and enhanced functions
Data Loader experience
Desired Skills:
Salesforce Advanced Administrator Certification
Experience with Pardot
Education and Experience:
Bachelor’s Degree or equivalent experience
Minimum 3 years Salesforce Administration experience
Salesforce Administrator certification
Alertus Technologies is subject to the Federal Contractor and Emergency Temporary Standard (ETS) requirements of the Federal Mandate for COVID-19 Vaccination. All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
Protecting people from harm is what we do. It’s our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
All your information will be kept confidential according to EEO guidelines.
EEO/AA Employer M/F/D/V
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
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