Seasonal Customer Service Representative Job Vacancy in KNOCKAROUND San Diego, CA 92110 – Latest Jobs in San Diego, CA 92110 – updated today
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Company Name : KNOCKAROUND
Location : San Diego, CA 92110
Position : Seasonal Customer Service Representative
Job Description : Founded in 2005 and based in San Diego, Knockaround is the original, affordable Southern California sunglasses company. Centered around a sunglasses line that is both practical and stylish, Knockaround provides high-quality sunglasses that won’t break the bank. Since its inception, Knockaround has grown to offer 14 different frame styles available in a wide range of colors, ongoing Limited Edition sunglasses and collaborations, a “build your own” custom sunglasses shop, and an extremely loyal fan base. Knockaround Sunglasses has been featured in well-known media outlets such as GQ, US Weekly, and The Today Show, and have been worn by several celebrities including Matthew McConaughey, Natalie Portman, Snoop Dogg, and John Legend.
About the Position As the Seasonal Customer Service Representative, your main role is to help provide exceptional user experiences across all our customer service touch points. You’ll be working closely with our customer service staff as well as other internal team members to ensure a forever happy and satisfied customer base.
Main Responsibilities
Respond to customer inquiries through email, chat, and phone in a timely, professional, and courteous manner
Work closely with our warehouse staff to fulfill replacement orders and other customer requests
Manage and process product returns
Fulfill internal promo requests accurately and efficiently
Other duties as needed
Essential Skills
Excellent writing skills (writing samples are highly preferred)
Courteous and professional phone etiquette
Attention to detail and punctuality
Strong computer and typing skills
Solid time management, organizational, and decision-making skills
A strong passion for problem-solving
Hours: 40 hours / week Work week: Tuesday – Saturday Season: April through September Location: San Diego / option to work partly remote
For full consideration for this position, please email a complete resume and cover letter to jobs@knockaround.com.
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