Service Delivery Associate Job Vacancy in Voiceover Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today
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Company Name : Voiceover
Location : Gurgaon, Haryana
Position : Service Delivery Associate
Job Description : This position helps us deliver on the promise to our clients. You will help our clients succeed with the projects for which they became our customers. You guide clients on the use of our solution, interact with them to receive all information, coordinate the activities with service delivery teams & operate the technology platform for service delivery. Subsequent career steps are Account Manager, which leads into Manager of all client services and other special projects.
Responsibilities
Advise clients on their projects and assist in successful project deployment
Coordinate activities with clients, delivery teams
Manage the service delivery process and the deliverable
Interpret data, formulate reports and make actionable recommendations
Ensure outstanding client experience
Cultivate innovative ways to better serve client needs and concerns
Skills and Qualifications
Post Graduate with 3 years of experience preferably in Human Resources
Outgoing personality with excellent verbal and written communication
Knowledge of computer basics (Microsoft Word, Excel, PowerPoint, Outlook)
Good analytical and problem-solving skills
Strong integrity and commitment to client satisfaction
Ability to work well and with composure in high-pressure situations
Ability to learn quickly
To apply, please submit a cover letter, resume and portfolio to jobs@voice-over.co Submissions without a cover letter & resume or portfolio will not be considered.
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