Service Delivery Officer-BRANCH BANKING-Branch Banking Job Vacancy in Kotak Mahindra Indore, Madhya Pradesh – Latest Jobs in Indore, Madhya Pradesh

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Full Details :
Company Name : Kotak Mahindra
Location : Indore, Madhya Pradesh
Position : Service Delivery Officer-BRANCH BANKING-Branch Banking

Job Description : JOB ROLE :
· Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.

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