Social Services/Social Worker – up to $55K Job Vacancy in AppleOne National City, CA 91950 – Latest Jobs in National City, CA 91950 – updated today
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Company Name : AppleOne
Location : National City, CA 91950
Position : Social Services/Social Worker – up to $55K
Job Description : Wonderful opportunity for a bilingual Spanish candidate with Social Services experience.
This is a Hybrid position • working 1 week in the office and 1 week from home • what a great way to transition back into the office.
As a member of a team, this position is responsible for calling current Registry caregivers to confirm their availability to work for Registry clients. Individual should have strong telephone communication skills, be interpersonal, display professionalism, and exhibit good written skills. Bilingual in English and Spanish is required for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Contact caregivers on list generated by Registry caregivers to confirm their availability to work for Registry consumers
Contact caregivers who have failed to update their availability through calls, letters, emails, or text messages
Contact interested caregivers applying to the Registry Job Board
Track caregivers who have failed to update their availability or refused recent assignments for various reasons with the intent of placing them on •Hold• or removing them from the Registry
Use professional and tactful communication while enforcing the Registry availability expectations of caregivers
Relay information regarding availability options, including information about going on inactive status, removing themselves from the Registry, updating availability right away when taking on new assignments, etc.
Listen to caregivers and collaborate with them to create a strategy that works with their needs and schedules to ensure they are available to work for Registry customers
Answer caregiver questions about their potential work schedules and precisely how they can help them understand their options
Maintain and regularly update the Emergency Back-up Services (EBUS) program by confirming caregiver availability, adding, or removing them from the ongoing list, and facilitating 3-way phone interviews with clients
Enter and/or update information in PARTS database following communication with caregivers, clients, or Registry staff
Complete administrative duties before and after interacting with customers, including paperwork
Create weekly and monthly statistical reports
Call caregivers who have reportedly not been answering their phone or returning phone calls from customers or Registry staff
Call caregivers who have been reported as being unavailable, by customers and Registry staff, which conflicts with their Monthly Availability Update
Communicate with Social Workers and Registry staff, as needed
EDUCATION and/or EXPERIENCE
Bachelor•s Degree in social welfare, social work, or related field and one (1) year experience as a social worker in a social services agency, or equivalent combination of education and experience or a combination of education and work experience that provides the candidate with the necessary background to perform the requirements of the position.
AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
0-1 years
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