Supervisor, Recruitment Operations (Gurgaon) Job Vacancy in Expedia Group Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today

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Company Name : Expedia Group
Location : Gurgaon, Haryana
Position : Supervisor, Recruitment Operations (Gurgaon)

Job Description : Here at Expedia Group, we are looking for a motivated team member to join our Global Talent Acquisition team as a Supervisor, Recruitment Operations. In this fully remote role, you will play a key part in bringing top talent into our organization. You will manage a growing team of Recruitment Coordinators that support the recruiting process and experience of candidates across the globe.
This person will work closely with the Global Talent Acquisition leadership and program management teams to ensure that processes and tools in place, are adhered to across multiple regions, that the team is supported in meeting volume demands and that candidates and stakeholders receive exceptional service. We are excited to add this role to our organization for the first time and are looking for a team member who enjoys the opportunity of a new and dynamic role!
What You’ll Do:
Manage a growing team of Recruiting Coordinators (RC) who span across multiple work shifts and who support global requests, this includes assisting with day-to-day workload balancing, ensuring proper coverage, approving hours and vacation requests
Oversee the onboarding, training, and development of direct reports; as well as the adherence to existing processes and proper use of tools to ensure accurate reporting
Ensure team is appropriately partnering with candidates, hiring managers and recruiters, and upholding exceptional customer service to these stakeholders
Encourage skill and career development of the team, engage in regular discussions about employee goals and opportunities for growth
Leverage RC metrics to manage team to SLAs (Service Level Agreements) and individual and team performance metrics and goals and ensure that each team is contributing consistently
Partner with leaders and stakeholders in and outside of the region to efficiently manage the team, to surface up challenges, process gaps and variations and proactively communicate any delays or challenges
Act as an escalation point for resolving out-of-process requests, issues with process adherence and feedback
Surface up areas of opportunity for process and/or functional improvements to the Global Program Manager in this full remote role
Who You Are:
Degree in Human Resources or related field; or equivalent related professional experience.
An individual who has managed or supervised a large team for the past 3 years, ideally across multiple shifts; you understand the intricacies of meeting expectations, while valuing individuals for their contributions.
An action-oriented leader, who uses data to guide decision making; you know how to pull the data you need to make objective and fast decisions.
An individual who is process focused; the details matter to you and you consider the experience of those involved.
A team member with a great attitude, someone who embraces change and encourages their team to do the same; you realize that the demands of the industry are dynamic and that priorities can shift quickly.
You’ve worked in the talent acquisition or ops space as a team manager before, you understand the operational realities of the role and how to balance the day to day with the larger picture.
You have strong written and verbal communication skills and are comfortable partaking in a healthy debate and collaboration with team members; you embrace the multiple perspectives of a global team and are comfortable engaging.
You value exceptional customer service, consistently considering the candidate experience; you understand that our candidates are also our clients and that we impact the Expedia Group brand.
An individual who likes to solve and improve challenges; you have the inclination to improve and look for opportunities to be more effective, efficient and to provide better quality.
A leader who inspires and encourages their team, bringing people together to be their best; you understand that a team that is valued, challenged, and connected, produces quality work and brings a great attitude to their role.
Flexibility to commit to the shifts between 8AM – 4AM IST
Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are a global travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and bring the world within reach – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.
Whether you’re applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia Cruises™ and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com.LI-SO1
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group’s family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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