Telecommunications Operator- Philadelphia PA Job Vacancy in Calloway & Associates, Inc.-Senior FOIA Analyst (F Philadelphia, PA 19139 – Latest Jobs in Philadelphia, PA 19139 – updated today
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Company Name : Calloway & Associates, Inc.-Senior FOIA Analyst (F
Location : Philadelphia, PA 19139
Position : Telecommunications Operator- Philadelphia PA
Job Description : Telecommunications Operator
Philadelphia PA
Tour shifts Rotating (Days,evening, nights, weekend , and holiday shifts)
The candidate will provide telecommunications support to the VAMC.
The incumbent will operate the VAMC centralized telephone system to receive and connect incoming and outgoing calls utilizing complex computerized equipment and telecommunications software.
Regularly provides customer service to a variety of difficult calls requiring personal involvement on the part of the employee, such as threatening, abusive, or distraught callers.
Maintenance of confidentiality of patient/incumbent information, electronic and print.
The incumbent in this assignment gives way finding directions to patients for all locations.
Operates the internal and external paging system to facilitate paging requests of authorized personnel.
In addition, this position will be required to: respond to alarms within the Medical Center appropriately based on hospital policy, test telecommunications equipment, dispatch information regarding alarms, operate two-way radio, and perform calmly, competently, and quickly in emergency situations.
Must dress according to hospital policy and follow the no smoking on hospital grounds policy.
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