Tour Operator Guide – Buses- San Diego Zoo Job Vacancy in San Diego Zoo Wildlife Alliance San Diego, CA 92101 – Latest Jobs in San Diego, CA 92101 – updated today

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Company Name : San Diego Zoo Wildlife Alliance
Location : San Diego, CA 92101
Position : Tour Operator Guide – Buses- San Diego Zoo

Job Description : San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION
The Tour Operator Guide serves as the voice of the San Diego Zoo by providing an engaging, educational tour that introduces guests to our plants and animals as well as our hubs of conservation activity and our leadership role in the conservation community. In addition to narrating, these positions drive vehicles, including both double-deck and single-deck buses, through the Zoo grounds in a manner that promotes our reputation for safety and professionalism. Responsibilities include conducting an average of five to six tours per shift focused on the Zoo’s Mission and key messages, providing warm and engaging guest service, and assisting in tour boarding procedures. This position reports to the Transportation or Tours Supervisor.

WHAT YOU WILL DO

Performs as organization’s public relations representative in the Transportation Department
Conducts an average of five to six tours daily
Presents educational and entertaining narrative simultaneously while driving a tour vehicle
Presents a positive, friendly, and outgoing image
Conducts tours in an organized, safe and timely manner
Interacts with tour patrons continuously
Loads and unloads tour vehicles
Educates the public and maintains the organization’s image of goodwill
Conducts tours on paths, walkways and behind the scenes areas
Conducts special tours as required
Distinguishes wildlife in camouflaged habitats
Responds to medical and mechanical emergencies
May work relief lead shifts
WHAT WE ARE LOOKING FOR
The Tour Operator Guide serves as the voice of the San Diego Zoo by providing an engaging, educational tour that introduces guests to our plants and animals as well as our hubs of conservation activity and our leadership role in the conservation community. In addition to narrating, these positions drive vehicles, including both double-deck and single-deck buses, through the Zoo grounds in a manner that promotes our reputation for safety and professionalism. Responsibilities include conducting an average of five to six tours per shift focused on the Zoo’s Mission and key messages, providing warm and engaging guest service, and assisting in tour boarding procedures.
Seeking applicants with a passion for conservation education who enjoy a fast-paced and varied work environment. Ideal applicants are receptive to feedback and comfortable shifting directions with the needs of the team. The ability to communicate with tact and problem-solve in the moment is a must. Applicants must be at least 18 years of age. A good driving record and a valid driver license is required. Work or volunteer experience in public speaking and guest service is necessary and prior experience with classroom teaching is highly desirable.

Selected candidates need to be able to communicate scientific ideas from biology, zoology, and environmental science clearly to a diverse audience. Applicants with Associate’s degree or higher preferred. Foreign language fluency is preferred. Hours will vary seasonally, some weeks may be only one scheduled shift, whereas other weeks during peak attendance or extended hours periods could be up to full time. Applicants must have sufficient availability to train fully prior to summer extended hours. Schedules June 3 – September 5 will require availability seven days a week and all hours, including evenings, for all applicants. Positions will last until approximately September 6, 2022. Selected candidates will need to provide a current DMV driving record and pass a DMV class B physical. Put your passion for wildlife and conservation to work in a way that is rewarding, meaningful, and fun!

JOB EXPERIENCE

Training and/or experience which would demonstrate the essential functions, knowledge and skills outlined. An example of which would be prior training or education in the life sciences, prior experience in public speaking, and guest services.
Prior experience with classroom teaching is highly desirable
EDUCATION AND CERTIFICATIONS

Associate’s Degree preferred
Current valid California Driver’s License in good standing
Must be able to pass a DMV class B physical for Zoo bus positions
SKILLS AND KNOWLEDGE

Zoology, with special attention to the care and unique qualities of the wildlife in residence
Layout of the Zoo or Safari Park
Organization policies, rules and practices
Public speaking
Principles of public relations
Communicate clear and concise via an amplified public address system
Operate tour vehicle safely and efficiently
Handle repetition and unruly passengers
Update knowledge of animal exhibit and condition changes
Distinguish wildlife in camouflaged habitats
Follow directions effectively
Handle physical, medical, and mechanical emergencies
Monitor sounds
Perform the duties outlined above
SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
Family Passes
Complimentary Tickets
Local and In-House Discounts
Employee Assistance Program
Wellness Program
IMPORTANT DETAILS

Location: San Diego, CA
Duration: Seasonal through September 6, 2022 (approximate date)
Union Part-Time Non-Exempt Position – If selected, there will be fees and dues to be paid to the Union
Hourly Rate: $21.93 and SDZWA is pleased to offer a $1200 signing bonus for all new employees hired through April of 2022.
THIS EMPLOYER PARTICIPATES IN E-VERIFY

SAN DIEGO ZOO WILDLIFE ALLIANCE IS A DRUG FREE WORKPLACE

SAN DIEGO ZOO WILDLIFE ALLIANCE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our employees, our guests, our community, and our wildlife.

SDZWA is an Equal Opportunity Employer. SDZWA will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ethnicity, disability status, genetics, protected veteran status, marital status, parental status, or any other characteristic protected by federal, state, or local laws.

If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.

Be an ally for wildlife by joining our team!

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Post Tags : , San Diego, CA 92101, jobs in San Diego, CA 92101, Tour Operator Guide – Buses- San Diego Zoo jobs in San Diego, CA 92101

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