Virtual Customer Support (Indian voice)- MP Full-Time Job Vacancy in HyreFox Consultants Indore, Madhya Pradesh – Latest Jobs in Indore, Madhya Pradesh

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Company Name : HyreFox Consultants
Location : Indore, Madhya Pradesh
Position : Virtual Customer Support (Indian voice)- MP Full-Time

Job Description : Looking for candidates who can work from home
The minimum qualification is 10 + 2. Any graduate
Preferred Criteria:
The candidate should be a self-driven, motivated, and task-driven individual who can learn fast and operate with minimal support from the Manager and Lead.
The candidate should ensure uninterrupted internet connectivity during the working shift so as to ensure maximum productivity
The candidate should ensure a ‘Work-like’ environment with no disturbance during work hours.

The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve analytical problems with a passion for excellent customer service.
Eligibility Criteria
Minimum qualification required 10+2Fresher’s / Experience candidates can applyExperienced candidates will have to provide relevant documentsAny candidates who cannot provide relevant experience/education documents will not be consideredExcellent written and verbal communication, comprehension, and problem-solving skillsFlexible to work night shifts / rotational shifts. Shift rotation happens every 2-3 monthsCandidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.All contractual employees will be on the company’s payroll, the contract period will range between 4 months to 12 months.Candidates applying for the role should be above 18 years of age
Candidate Should:
Have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Have the Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Have the ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Be flexible with the working schedule; may be expected to work weekends, holidays, and events

Other Details
Keywords: .
Industry: Internet/Ecommerce
Employement Type: PERMANENT
Location
Indore
Job Title
Virtual Customer Support (Indian voice)- MP
Experience
0.0 yrs – 2.0 yrs
CTC
INR 1.87 lacs – 2.28 lacs

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