Business Analyst, Continuous Improvement – Work From Home Available Job Vacancy in Credit Acceptance Southfield, MI – Latest Jobs in Southfield, MI

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Company Name :
Credit Acceptance
Location : Southfield, MI
Position : Business Analyst, Continuous Improvement – Work From Home Available

Job Description : Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our IT and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
As a Business Analyst, you will maintain an understanding of the system in order to act as a liaison between IT, PMO, Product and the Business, you will understand your system; identify deficiencies and offer suggestions to improve it. You will gather requirements of medium complexity, partner with developers and test analyst, and test features to ensure they meet user requirements.
This Business Analyst is on our IT Continuous Improvement team.
Outcomes and Activities:
This position will work from home; occasional planned travel to an office location may be required. However, this position is permitted to work at an office location if requested by the team member.
Gather requirements from business users and record them clearly in a format useful to developers and test analysts.
Work collaboratively with PMO, Product, Stakeholders and IT team members to achieve objectives.
Train other team members, within and outside of IT, on tools and processes
Setup Scrum teams and effectively lead to deliver value at the end of a Sprint
Maintain application backlog that clearly describes tasks. Keep the backlog clean.
Partner with developers to achieve great application performance.
Test new features and code to be sure they meet business requirements.
Show insight; know your application design & data; offer simple, working solutions.
Analyses the risk and impact to the business.
Recognizes risks early and escalates in a timely manner.
Apply team coding, documenting, and testing standards and recommend process improvement.
Recognize upstream and downstream impacts; communicate effectively both verbally and in writing.
Understand the business process your application supports.
Improve your application and team processes.
Decrease incidents and increase up-time of your application.
Competencies: The following items detail how you will be successful in this role.
Elicitation Techniques: Engage PMO, Product and stakeholders from multiple departments to build a shared understanding of the opportunity.
Facilitation Techniques: Organize, support and/or conduct workshops, meetings, presentations specific to the objectives of each, problem to be solve, and needs of the audience.
Impact Analysis: Understand the rationale behind and how changes impact the enterprise and/or applications and across the technical ecosystem.
Requirements Management: Plan, execute, monitor, and control any or all of the work associated with requirements elicitation and collaboration, requirements analysis and design, and requirements life cycle management.
Solution Design: Ability to translate high level requirements to create and implement designs that meet the needs of the customer, are technically sound, maintainable and cost effective. Ability to identify missing or ambiguous requirements. Ability to design at both high and low levels of abstraction, understand complex requirements and translate into understandable solutions. Ability to accurately estimate based on requirements.
Technical Domain: Have an understanding of the technical domain, including the application architecture, design and data of the application they support and systems to which it interfaces.
Requirements:
Bachelor’s Degree or equivalent experience
Minimum of 2-year experience in Business Analyst or related role
Experience training team members at different levels on processes and tools
Experience with IT methodologies and processes (including Agle-SCRUM)
Proven track record of working with Scrum teams, facilitating Scrum ceremonies, and coaching on Agile best practices
Excellent oral and written communications skills
Experience documenting user requirements
QA Testing experience
Willingness to participate in an on-call rotation
Preferred Experience:
Experience with System Development Life Cycle (SDLC)
Minimum of 1-year experience supporting a web application as a business/quality/functional analyst
Basic knowledge of web technology
Ability to query a database (SQL / PLSQL)
Knowledge of testing tools such as Confluence and Service Now
Experience in the inner-working and approval chains on a CAB (Change Advisory Board)
Respond promptly and effectively to problems, projects, and tasks
Be organized, with ability to multi-task and prioritize multiple requests
Convey complex information in a timely and easily understood way to all levels of the organization
Demonstrate insight; make recommendations as opportunities arise
Be self-driven, motivated to help, and able to perform with moderate supervision
Maintain customer focus; keep the customer’s and company’s best interests in mind
Work well with abstract concepts. Be analytical. Solve problems
Targeted Compensation: $63,300 – $84,300 base salary + an annual bonus plan
This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.
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Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

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