Registration Specialist Job Vacancy in Spring Hill Camps Evart, MI 49631 – Latest Jobs in Evart, MI 49631
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Company Name : Spring Hill Camps
Location : Evart, MI 49631
Position : Registration Specialist
Job Description : The Registration Specialist is responsible to provide excellent customer service to campers, staff, families, and guests, including phone calls, face-to-face interactions, and emails. The Registration Specialist provides support for day camps, overnight camps and programmed retreats. Support includes housing and roommate assignments, camper check in, and camper pre-registration. The Registration Specialist assists in sales, planning, and execution of custom retreat events for SpringHill partners.
Key Job Functions:
Collaborate with Registration Team to ensure high quality customer service in all interactions with SpringHill customers and serve as the face of SpringHill by meeting the needs of customers and guest in a timely manner
Partner with SpringHill customers to connect them with SpringHill experiences that are relevant and best meet individual needs
Perform data entry and communicate registration needs while creating an experience that is caring, professional and exceeds customer’s expectations. This includes processing financial aid applications, making updates in the camper registration database, and coordinating requests for inclusion campers.
Work with church partners to scheduled pre-teen retreats and ensure needs are met
Assist with check-in for all SpringHill Guests as needed, ensuring a smooth and seamless check-in process
Complete other duties as assigned by the Registration Manager and Day Camp Administrator
Requirements
Basic
Commitment to the mission and ministry philosophy of SpringHill
Proven ability to provide excellent customer service in an ever-changing, fast environment
Excellent written and verbal communication skills required
Preferred
Bachelor’s Degree
Experience in camp ministry or event planning
Proficient in Microsoft Suite and Google Services
Ability to respond to multiple simultaneous issues by prioritizing problems and finding creative solutions
Working Conditions and Physical Requirements
Must be able to lift, bend, and twist
Ability to push and pull loads
Must be able to lift frequently up to 35 lbs.; occasionally 35-100 lbs. with assistance
Good hand-eye coordination
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