Public Service Representative Job Vacancy in Oregon Health Authority Salem, OR 97301 – Latest Jobs in Salem, OR 97301

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Company Name : Oregon Health Authority
Location : Salem, OR 97301
Position : Public Service Representative

Job Description : Initial Posting Date:
03/16/2022
Application Deadline:
03/27/2022
Agency:
Oregon Health Authority
Salary Range:
$3,296 – $4,993
Position Type:
Employee
Position Title:
Public Service Representative 4
Job Description:
We are seeking an individual experienced in customer service, document review, credentialing, and data review. If you have this experience and are interested in working with Medicaid applications and data in order to assist Providers with enrollment and requirements, then you need to apply today!

What you will do!

You will screen, analyze and validate provider enrollment applications.
You will communicate the decision and reasons providers are processed or rejected for enrollment.
You will advise providers of the necessary requirements needed to enroll in the Medicaid program.
You will researche and resolve enrollment issues, and respond to enrollment questions and inquiries.
You will participate in development of processes and procedures related to Provider Enrollment.

What’s in it for you?
A position where your input and contributions impact the citizens of Oregon
8 hours of vacation leave and 8 hours of sick leave per month
Nearly unbeatable medical, vision, and dental benefits
Pension and retirement programs
This is a full-time, permanent, SEIU represented, Public Service Representative 4 position.

OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities.
WHAT WE ARE LOOKING FOR:
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Experience with computer use and typical business software products.
Knowledge of or ability to learn and maintain general knowledge of OHA programs.
Knowledge of or ability to learn and follow existing and new enrollment procedures.
Knowledge of or ability to learn and maintain detailed knowledge of MMIS enrollment functions.
Knowledge of or ability to learn and maintain knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Ability to utilize analytical and time management skills.
Ability to communicate clearly and concisely orally and in writing.
Ability to analyze systems, identify problems and recommend solutions.
Ability to read, comprehend and apply complex rules, regulations, policies and procedures.
Exercise critcal thinking to identify and analyze enrollment application errors or discrepancies.
Abiltiy to work assignments with minimal direction and meet productivity and quality requirements.
How to apply:
Complete the online application
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Need Help?
If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call Stephanie Mitchell.
Voice: [503-979-7679] (TTY 711)
Email: stephanie.d.mitchell@state.or.us
Additional Information
The State of Oregon is requiring all executive branch employees to complete their COVID-19 vaccination series by October 18, 2021 unless the employee receives a medical or religious exception. New employees must submit vaccination documentation or be approved for an exception by October 18, 2021. For more information, visit our policy listed here .
Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
If you are a veteran, you may receive preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
We do not offer VISA sponsorships or transfers at this time – unless specifically noted. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.
Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
Attention current State of Oregon employees : To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.
Applicant Help and Support webpage
The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position. (critical elements of process).

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

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