ServiceNow CMDB/Configuration Manager Job Vacancy in Northrop Grumman Montana – Latest Jobs in Montana
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Company Name : Northrop Grumman
Location : Montana
Position : ServiceNow CMDB/Configuration Manager
Job Description : Requisition ID: R10028356
Category: Information Technology
Location: Unknown City, Montana, United States of America
Citizenship Required: United States Citizenship
Clearance Type: None
Telecommute: Yes- May Consider Full Time Teleworking for this position
Shift: 1st Shift (United States of America)
Travel Required: No
Positions Available: 2
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation’s history – from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.
Northrop Grumman’s Enterprise Services organization is seeking a skilled ServiceNow CMDB/Configuration Manager to support the strategy and consulting capabilities of our Next Gen Technology group. As part of this team, you will become one of our internal experts on ServiceNow CMDB and CSDM, working to help define a vision for maturing the Northrop Grumman CMDB technology state. You will be responsible for recommending best practices, developing CMDB lifecycle policies and practices, along with the execution review and improvement of the Configuration Management process. You will need to be a self-starter, working in an agile environment focusing on innovative service delivery. Your excellent leadership, communication, collaboration, and interpersonal skills will be utilized as you work with passionate, motivated individuals across our Enterprise Services organization to define data element strategies for each service line
This position can be performed remotely
Responsibilities:
Ensure daily end-to-end delivery of Configuration Management services in accordance with the configuration management plan.
Develop and maintain configuration management data element strategies and roadmaps.
Create, publish and manage configuration item life cycle policies.
Maintain accuracy of the Configuration Management Database (CMDB), assist in improving quality of data.
Working with process owners, define best practices and procedures for identification of, capturing and maintaining business value data elements.
Continuous automated improvements of non-discoverable data attributes.
Participate in the planning, designing and implementing of the Service Model in CMDB to ensure visibility across the infrastructure environment
Participate in all management of CMDB data quality assurance activities, to include leading CMDB librarians, on the ServiceNow platform.
Facilitate Configuration Item review and audits to ensure accuracy and completeness of configuration items maintained within the CMDB (both discoverable and undiscoverable)
Capture CI data model and associated relationships.
Communicate and train technical and service line audiences about Configuration Management services, concepts, policies and procedures.
Contribute on Agile/SAFe engagements, utilizing Agile/SAFe methodology appropriate to ServiceNow deployment and tools to enhance project efficiency and quality.
Assist in estimating time and effort for technical resources and proactively communicate progress and forecast changes to Northrop Grumman ServiceNow ART.
Basic Qualifications:
Bachelor’s degree in Computer Science or related discipline and 9 years of relevant experience; Master’s degree and 7 years of relevant experience; PhD and 4years of experience.
At least 5 years of experience understanding the architecture and foundational aspects on the ServiceNow platform.
At least one relevant training around CMDB, CSDM and/or Service Mapping concepts.
Ability to obtain and maintain a US Government security clearance
Preferred Qualifications:
A passion for advising and guiding business customers and other IT leaders on how to get the most out of ServiceNow and for learning the latest product features
Demonstrated experience in managing Configuration Management process lifecycle using ServiceNow
Additional and more advanced ServiceNow product certifications.
IT Hardware and Software Asset Management.
Strong familiarity with relational database concepts.
Understanding of Agile or SAFe methodologies and frameworks.
ITIL Practitioner or ITIL Service Manager level qualification and/or associated certifications
Active US Government security clearance
Salary Range: $103,900 USD – $155,900 USD
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The health and safety of our employees and their families is a top priority. With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. As a federal contractor, and consistent with Executive Order 14042 (https://www.saferfederalworkforce.gov/contractors/) we will require all newly hired employees in the United States to be fully vaccinated by January 18, 2022 or by your start date if it is after January 18th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your start date.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.
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