Billing & Payment Specialist II (Remote) Job Vacancy in Weedmaps Irvine, CA – Latest Jobs in Irvine, CA – updated today
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Company Name : Weedmaps
Location : Irvine, CA
Position : Billing & Payment Specialist II (Remote)
Job Description : Billing & Payment Specialist II – (Remote)
Overview:
As a Billing & Payment Specialist II at Weedmaps, you have a passion for delivering high quality customer service and building rapport..
In this role, you will be responsible for onboarding each client to our billing policy, sharing what their payment options are, and executing the collection of their first payment. You will also be responsible for the collection of payments on a monthly basis for an assigned list of clients. You will be expected to follow all standard operating procedures and compliances.
Your passion for delivering world class customer service and the cannabis industry, coupled with your accounts receivable experience will allow you to provide exceptional service through email, phone, and SMS to guarantee that experience for each end-user is positive, helpful, and secure.
The Impact You’ll Make:
Support Sales Team by auditing Weedmaps advertising products to validate that they are correctly booked, and payment is correctly received and documented
Administer core sales processes for Weedmaps advertising products
Execute the closing of all sales opportunities
Outbound call, email and SMS assigned clients to manage accounts receivable for all monthly payments; following all standard operating procedures for documenting communications and payments
Execute cancellations
As assigned, execute the verification process for approving client’s licenses with various State Licensing Authorities
Monitor and address aging accounts
Additional tasks as assigned
What you’ve accomplished:
BS / BA Degree or equivalent experience
2+ years of experience in A/R, collections
2+ years experience in customer service
1 year experience with Salesforce
Exceptional communication skills, both written and verbal
Efficient organizational skills and the ability to multitask and prioritize in a high-volume, fast-paced environment
Capable of quickly adapting to new responsibilities and meeting new expectations in a rapidly growing company and industry
Ability to work independently with systematic troubleshooting techniques, judgment, and problem-solving skills
Our 2022 Benefits:
Medical, Dental & Vision benefits (effective Day1):
Employee – employer paid premium 100%
Dependent – employer paid premium 80%
HMO – Kaiser & Anthem
PPO and HDHP with HSA – Anthem
Basic Life & AD&D – employer paid 1x salary
401(k) Retirement Plan (with employer contribution)
PTO (3 weeks accrued); 5 sick days
Supplemental, voluntary benefits
Kindbody (family planning/fertility) including up to $10,000 towards cash-pay services
Goodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year
FSA (Medical, Dependent, Transit and Parking)
Voluntary Life Insurance
Critical Illness Insurance
Accident Insurance
Short- and long-term disability Insurance
Pet Insurance
Company-paid identity theft protection
Rocket Lawyer legal services platform
Paid parental leave
Reimbursements for home office setup and monthly WiFi
Why Weedmaps?
You get to play a meaningful role in the future of cannabis and how it’s regarded globally
Catered lunches provided while working in the office
Casual work environment, read no fancy clothes required, but you are free to dress to the nines!
Generous PTO and company holidays
Endless opportunities to network and connect with your fellow Weedmappers through education and speaker series, Employee Resource Groups, happy hours, team celebrations, game nights and much more!
Weedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most passionate people who want to join our team and develop the services, systems, and marketplaces that will serve the marijuana industry in the decades to come. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please inform us if you need assistance participating in the interview process.
About Weedmaps:
WM Technology, Inc.’s (Nasdaq: MAPS) mission is to power a transparent and inclusive global cannabis economy. Now in its second decade, WM Technology has been a driving force behind much of the legislative change we’ve seen in the past 10 years.
Founded in 2008, WM Technology, is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.
WM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.
Headquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.
#LI-REMOTE #WMFromAnywhere
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