Call Center Representative Job Vacancy in LaSalle Medical Associates Fontana, CA 92335 – Latest Jobs in Fontana, CA 92335 – updated today
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Company Name : LaSalle Medical Associates
Location : Fontana, CA 92335
Position : Call Center Representative
Job Description : LaSalle Medical Associates has been providing excellent patient care for over 30 yrs. We are looking for a team member who has the same passion for helping others as we do.
The Call Center Representative will answer multi-line phones using courteous and professional phone etiquette, all while taking in consideration of the patients time.
ESSENTIAL FUNCTIONS:
Ensure customer service standards are met
Handle on average 80-100 inbound/outbound calls per day
Ensure adherence to policy and work flow procedure.
Maintain morale and team spirit.
Schedule patient appointments for various physicians/ providers
Maintain a clean and safe working environment.
Handle patient requests/messages in a timely manner.
Verify Insurance eligibility
Experience with electronic medical records preferred but not required
Must have a HS Diploma or GED equivalent Must be computer literate with technical aptitude
Ability to type 60 WPM
Bilingual English/Spanish (Required)
3 years recent Call Center Experience, 5 years preferred
Other duties assigned
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Experience:
Recent Call Center: 5 years (Preferred)
Recent Customer Service: 5 years (Preferred)
Language:
Spanish (Required)
Work Location: One location
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Post Tags : , Fontana, CA 92335, jobs in Fontana, CA 92335, Call Center Representative jobs in Fontana, CA 92335
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