Customer Service Representative Job Vacancy in Adams Vegetable Oils Inc Arbuckle, CA 95912 – Latest Jobs in Arbuckle, CA 95912 – updated today

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Company Name : Adams Vegetable Oils Inc
Location : Arbuckle, CA 95912
Position : Customer Service Representative

Job Description : Adams Vegetable Oils Inc. (AVO) is a processor and marketer of specialty vegetable oils, supplying both domestic and international markets. The company has been a leading California processor and marketer of food, cosmetic, and pharmaceutical oils for over 25 years. As the leading supplier of organic and natural expeller pressed oils the company is driven by a commitment to quality and consistent performance.
The company is currently seeking qualified candidates for a Scheduler/Production Planner at its oil refining plant, located in Arbuckle California (approximately 40 mi. North of Sacramento).
Job Responsibilities and Accountabilities:
Our Crushing & Refining operations are comprised of crushing, refining, marketing and transportation of vegetable oil products and related specialty products. AVO specializes in organic, non-GMO and technical oils for specialty food and cosmetic customers.
We are looking for a detail-oriented Customer Service Representative to coordinate customer orders, specifications, delivery requirements and provide status updates to a broad audience including: buyers, truckers, internal sales reps and import/export partners. The Customer Service Representative’s responsibilities include:

Owns input, tracking and communication of order status from quote through delivery while constantly troubleshooting various discrepancies and delivering world-class customer service to external and internal stakeholders
Effectively communicates and coordinates with internal departments and personnel regarding customer order requirements and changes
Schedules and executes logistics for bulk and packaged orders, both domestic and internationally
Works closely with supply chain/procurement team and sales to get input on forecast changes/adjustments
Takes the lead in resolving issues when products are behind schedule or at risk of being behind schedule
Interacts with credit and collections (AR) personal regarding customer credit status
Assists with inside sales campaigns, customer/vendor inquiries and assessments as needed
Oversees some shipping and warehousing functions
Ensures Company’s Service Standards are met or exceeded by entire team
Performs other related duties as assigned.

Qualifications:
Basic/Required:

2+ years of experience required in Customer Service/Logistics and Office or Inside Sales Management experience
Strong organization, problem-solving, and communication skills
Proficiency in all Microsoft Office applications (especially Excel and ERP/MRP systems)
Excellent interpersonal and communication skills
Excellent organizational skills and attention to detail
Strong Communication, Collaboration and Teamwork Skills
Strong logistical, analytical, mathematical and problem-solving skills

Qualifications:
Preferred:

CRM, Customer Activity reporting and scheduling
Experience in food production
Fluent in English and Spanish

Position Requirements:

Legally authorized to work in the job posting country
Available to work overtime including some weekends
Willing to work in any of our operating locations (Arbuckle and Woodland)
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times.

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Post Tags : , Arbuckle, CA 95912, jobs in Arbuckle, CA 95912, Customer Service Representative jobs in Arbuckle, CA 95912

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