Customer Solutions Coordinator (Blended: Onsite + Remote) Job Vacancy in US Foods Livermore, CA 94551 – Latest Jobs in Livermore, CA 94551 – updated today

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Company Name : US Foods
Location : Livermore, CA 94551
Position : Customer Solutions Coordinator (Blended: Onsite + Remote)

Job Description : Join Our Community of Food People!
Leverages proprietary US Foods systems and tools to coordinate customer solutions specific to new, at risk, and lost customers for the Area. The CSC is primarily responsible for Lead Assignments, New Customer Onboarding, and the Save Our Sales process. The CSC works with the Area Director of Sales support, and cross functionally with all departments to gather and distribute information to stakeholders and the appropriate leadership teams, to ultimately drive new business and reduce customer churn

The Customer Solutions Coordinator is classified as a ‘Blended’ role (Blended: Onsite + Remote)

Join Our Community of Food People!

Want a career with one of the largest food distributors in the country?

This Customer Solutions Coordinator position is a blended role: The work is a combination of onsite and remote as defined by the role segmentation. Must be willing to work onsite at either Livermore, CA or Sacramento, CA offices.

Schedule :
Monday-Friday
8am-5pm
Starting Pay:
$27.40 – $33/hr depending on experience

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinates and offers strategic insight to all aspects of New Customer Onboarding and lead assignment
Identifies and analyzes at-risk customers, serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score
Provides area reporting and analysis specific to new business and lost business
Active participant in Core Team Meetings and Routines
Audit programs for accurate sales information
Administers SOUS and ExpandShare user access
Other responsibilities as required

TRAVEL:
None
RELATIONSHIPS: Internal: Work closely with the Area Director of Sales Support, Area Vice Presidents of National Sales, Area Vice Presidents of Local Sales, Regional Sales Managers, District Sales Managers, with some interaction with TMs, drivers, transportation, revenue management and others. External:
Email and or phone Interaction with prospective customers

QUALIFICATIONS:
Education/Training: High School diploma or equivalent required. Bachelor’s degree preferred.

Related Experience/Requirements: Applied experience in the collection and analysis of data, as well as formulating plans and activities based on that analysis, preferably in a sales environment.

Knowledge/Skills/Abilities:

Must be able to effectively prioritize multiple assignments in an organized manner, effectively completing assignments in a fast-paced environment, within a timely manner.
Excellent organizational skills required.
Must possess sound written and oral communication skills. The successful candidate will possess a communication style that is highly engaged, proactive, customer-service focused and able to adapt to the needs of multiple stakeholders.
Proficient knowledge of Microsoft Word, PowerPoint, Outlook and Excel required.
Must be able to establish and maintain a broad knowledge of the US Foods business and the operational essentials that impact our results.
Salesforce software experience preferred

Physical Requirements: Must be able to sit and stand for long periods of time

#ZR

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

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Post Tags : , Livermore, CA 94551, jobs in Livermore, CA 94551, Customer Solutions Coordinator (Blended: Onsite + Remote) jobs in Livermore, CA 94551

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