General Manager Job Vacancy in Stay Montana Big Sky, MT 59716 – Latest Jobs in Big Sky, MT 59716

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Company Name :
Stay Montana
Location : Big Sky, MT 59716
Position : General Manager

Job Description : General Manager – Big SkyJob DescriptionThe General Manager is responsible for overall operation to include property care, owner, guest and employee satisfaction for our portfolio of vacation rental properties in Big Sky, MT. This leadership position is responsible for leading a team of Operations staff and Vendors operating in the field caring for the cleanliness and condition of homes. If you are dynamic leader with an entrepreneurial spirit that is ready to contribute to the largest and fastest growing vacation rental company in Montana, this may be the right position for you!Oversee the entire Big Sky operation currently consisting of over 100 vacation rental propertiesResponsible for the leadership of the Operations team to ensure that their daily checklists are completed thoroughly and accurately each shift. That they are properly dressed and professional in appearance. That they are properly trained, held accountable to brand standards, and operate as a team.Responsible for managing a budget, maintaining supply and inventory par levels, ordering, P&L analysis, and credit card reconciliations.Provide exceptional service to guests and ensuring your direct reports do the same; quickly addressing feedback in a professional and accurate manner.Identify issues quickly and creatively to resolve problems in a kind, professional manner.Be the expert in the Stay Montana systems used; ensuring they are being fully utilized for efficiency, accuracy and accountability.Collaborates with Director of Guest Services to ensure that known maintenance issues are proactively communicated prior to arrival, issues arising during a guest stay are addressed immediately, and 5-star experience is achieved for each guest.Collaborates with Director of Marketing on Owner Newsletter contentCollaborates with Director of Owner Services with on-boarding and prospective owner presentations as neededResponsible for care, condition and maintenance of Big Sky Office(s), vehicle fleet, assigned mobile devices for self and employees, uniforms, and other company property.Work hours may require after-office hours, weekend and holiday shifts, and on-call availability.Skills & Abilities: Passion for executing and leading others in providing exceptional service.Ability to work well under pressure in an agile, fast-paced environment.Excellent time management and organizational skills with the ability to change activity frequently and cope with interruptions.Highly responsive and reliable with strong attention to detail.High level of personal accountability and entrepreneurial spiritAbility to prioritize tasks to satisfy various stakeholders.Ability to read, comprehend and write complex correspondence and effectively communicate with guests and homeowners using diplomacy and tact required.Takes initiative and effectively manages and solves problems; self-manages and meets deadlinesTakes direction from a supervisor and executes on directivesWorks in a collaborative manner, as a member of a teamRelates professionally with vendors, contractors, guests, owners, and co-workersCommunicates effectively with people from diverse backgroundsTechnical computer skills required on laptops, tablets, and mobile devicesCommits to the mission and values of the companyOccasional need to perform housekeeping and maintenance dutiesMaintains a professional personal appearanceJob Specifications: Short term rental and/or small business experience in the hospitality industry preferred2+ years General Management experience preferredHigh School Diploma or equivalent required; 2- or 4-year college preferredValid Drivers LicenseMontana Property Management License preferredBackground check and driving record requiredJob Type: Full-timePay: $90,000.00 – $100,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceDisability insuranceFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftHolidaysWeekend availabilitySupplemental Pay:Bonus payWork Location: One location

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