GM Dealership Parts Counterperson Job Vacancy in Alfred Matthews Buick GMC Cadillac Modesto, CA 95356 – Latest Jobs in Modesto, CA 95356 – updated today

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Company Name : Alfred Matthews Buick GMC Cadillac
Location : Modesto, CA 95356
Position : GM Dealership Parts Counterperson

Job Description : Alfred Matthews parts department is looking for a qualified person to fill a back counter position. GM parts department experience required or other dealership experience will be considered. This is not an entry level position. Person must have strong knowledge working with service techs on a daily basis. Understand parts catalog, be proficient in filling P&As by looking up requests accurately, billing parts to ROs correctly, and pulling parts to fill requests in a timely manor. Answering phones and other duties are to be completed as required.
Qualifications
Education
High school diploma or the equivalent.
Licenses
Driver’s License
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company’s production and quality standards.
Physical Requirements
Surroundings spend time indoors in air-conditioned areas.
Sitting infrequently
Standing on a regular basis
Walking on a regular basis
Bending, twisting and/or stooping on a regular basis
Kneeling and/or Squatting infrequently
Lifting
25 lbs to 50 lbs on a regular basis
Reaching and/or lifting overhead on a regular basis
Climbing stairs
Repetitive hand/finger movement on a regular basis
Grasping/grabbing with hands on a regular basis
Pushing and Pulling on a regular basis
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Sells parts to all customers, over the counter, through the shop, or on the phone.
Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Review Body Shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Pulls and fills orders from stock
Notifies parts manager of out of stock parts or shop materials that need immediate attention.
Keeps front and rear counter areas clean and uncluttered. Keeps computer terminals clean.
Participates in all training programs made available. Keeps current on new products and product updates.
Organize employees keep the parts and accessories department clean and efficient.
Meet budgeted expense and revenue goals.
Maintains professional appearance.
Estimate the expected time for receipt of back ordered parts, be realistic and clearly convey the time required to the customer. Prevent high customer expectations if expectations are not likely to be met.
Whenever appropriate, draw attention to any new merchandise, specials, and sales.Suggest additional products to supplement the customer’s initial purchase.
Keep special orders up to date. Make sure all special order parts on retail counter are pre-paid or there is a deposit.
Follow all procedures on returns pertaining to any part.
Make follow up phone calls notifing customers parts order is complete.
Job Type: Full-time
Pay: $22.00 – $27.00 per hour
Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
Overtime

Ability to commute/relocate:

Modesto, CA 95356: Reliably commute or planning to relocate before starting work (Preferred)

Education:

High school or equivalent (Preferred)

Experience:

GM Dealership or other OEM Dealership Parts: 3 years (Preferred)

License/Certification:

Driver’s License (Preferred)
Forklift Certification (Preferred)

Work Location: One location

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Post Tags : , Modesto, CA 95356, jobs in Modesto, CA 95356, GM Dealership Parts Counterperson jobs in Modesto, CA 95356

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