Product Operations Specialist (Remote) Job Vacancy in TargetCW San Francisco, CA – Latest Jobs in San Francisco, CA – updated today
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Company Name : TargetCW
Location : San Francisco, CA
Position : Product Operations Specialist (Remote)
Job Description : Overview:
Product Operations Specialist (Remote)
Start Immediately!
Pay rate: $22-$25/hr
Open to talent throughout the United States!
Weekly Pay and Benefits
Our leading and innovative internet client is seeking a product operations specialist to support the growth of their advanced messaging business. This person will be responsible for onboarding customers onto new advanced messaging products. The ideal candidate is a team player and high performing individual contributor, with attention to detail and solid communication skills. Candidates with technical experience are welcome, but not required. This role requires a combination of data entry and basic frontline customer support.
Job Duties:
Assist customers with setting up connectivity to new channels
Check systems and provide customers and internal stakeholders with status updates on onboarding status
Maintain records of customer onboarding status with attention to detail
Compile, sort and verify the accuracy of data before it is submitted to leadership
Periodically audit, locate and correct data entry errors or report them to supervisors.
Work with other team members to identify and report potential process improvements to management
Requirements:
2 years Data Entry experience preferred
Experience in any customer-facing role preferred
Verbal and written communication skills, attention to detail, and interpersonal skills.
Ability to work independently and manage one’s time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as Microsoft Excel and Word
Previous experience with Slack, ZenDesk and Salesforce preferred, but not required
TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
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