Remote Unemployment Claims Agent (E) Job Vacancy in swipejobs California – Latest Jobs in California – updated today

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Company Name : swipejobs
Location : California
Position : Remote Unemployment Claims Agent (E)

Job Description : We have a fantastic opportunity with an amazing global company! We are hiring for Unemployment Claims Reviewers to work remotely on long term assignment. You must have your own computer (requirements are listed below) and high-speed internet connection. These are all REMOTE positions and are all MONDAY – FRIDAY 8AM – 5PM PACIFIC TIME. You MUST live in the state of California. Positions start on 4/28..
Job Summary
Agent is responsible for reviewing unemployment insurance claims with outstanding Employer Protest issues to determine next steps required to resolve those issues. Using critical thinking skills, the Agent will analyze all information, notes, and documentation to identify gaps or discrepancies in information. They will then perform outreach to claimants and/or employers to obtain the necessary information, notate that in the claim file, and forward detailed notes as required to resolve the issue.
Job Duties
Agents will perform job duties such as:
· Analyzing claim information to identify discrepancies or missing information
· Assessing information against requirements based on UI Code, Policies and Procedures
· Sending employers standard forms to obtain additional information or clear up a discrepancy
· Notating all contacts and actions taken on a claim clearly and thoroughly
· Demonstrating the ability to make timeline and logical decisions
· All other duties as assigned by management to support claim processing
Experience & Qualifications
· Bachelor’s degree preferred
· 6 months+ experience in claim or case management
· Proficient technical writing skills to support detailed case notes
· Critical thinking & time management skills
Technical Requirements
· Hard wired (no Wi-Fi) internet connection with a minimum download speed of 20 Mbps and upload speed of 5 Mbps
· PC Processor (CPU)- minimum of an Intel i3 or equivalent, 4 GB of RAM and 30 GB of free storage space
· Headset & smartphone that can download an authenticator app
Please submit your updated resume for immediate consideration. You must be able to consent to a fingerprinting and criminal background investigation.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:

Dental insurance
Health insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: Multiple Locations

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Post Tags : , California, jobs in California, Remote Unemployment Claims Agent (E) jobs in California

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