Virtual Assistant Job Vacancy in American Pacific Mortgage Rocklin, CA 95765 – Latest Jobs in Rocklin, CA 95765 – updated today
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : American Pacific Mortgage
Location : Rocklin, CA 95765
Position : Virtual Assistant
Job Description : ENVIRONMENT:
AP Connect is a division of American Pacific Mortgage, focused on supporting our Originators in various channels. Utilizing cutting edge technology, industry best practices and infused with a spirit of innovation, AP Connect is a dynamic and energetic work environment.
POSITION OVERVIEW:
Virtual Assistant (VA) will take ownership of timely initial contact and ongoing follow up with leads on behalf of APM Originators and Real Estate Agent Partners. Great communication skills and a positive attitude are a must. Top VA’s make high volume outbound calls, overcome objections, reinforce APM Originators and Partners as experts in their field, and are motivated to achieve.
Essential Duties and Responsibilities:
Contact leads via outbound dial
Interact with consumers over Email via MS Outlook as well as Chat functions
Identify consumer readiness through scripting and Q&A
Schedule follow up calls using Lead Management System (LMS)
Annotate and appropriately disposition consumer records within LMS
Live transfer ready consumers to Originators and Agents
Schedule call-back appointments for Originators and Agents
Follow up with consumers to verify a connection is made
Train new VA’s through nesting, shadowing and role play
Qualifications/Requirements:
Employee must be open to work overtime to complete assigned tasks.
Commitment to company values, policies and procedures
Excellent interpersonal communication skills
Customer Service – the ability to provide and maintain effective and positive communication
Adaptability – an ability to quickly learn new or different techniques, products and computer programs
Problem Solving – an ability to effectively analyze and resolve problems at a functional level
This person must live our culture every day! (Respect, Transparency, Scrappy)
Other duties as assigned
Embrace APMC Culture:
APMCares- Our charitable entity
As we grow and our reputation spreads, we know there are opportunities to make more significant contributions to the communities in our footprint.
APMCares was created to serve and support APM families in need and the causes we care about.
Office of Diversity
Increase APM’s workforce diversity
Increase the diversity of the communities we serve
Live in our values everyday- Respect~ Transparency~ Scrappy!
This post is listed Under Jobs in general jobs
Post Tags : , Rocklin, CA 95765, jobs in Rocklin, CA 95765, Virtual Assistant jobs in Rocklin, CA 95765
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company