Retail Customer Engagement & Events Manager (Loyalty Manager) Job Vacancy in IKEA Portland, OR 97220 – Latest Jobs in Portland, OR 97220
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Company Name : IKEA
Location : Portland, OR 97220
Position : Retail Customer Engagement & Events Manager (Loyalty Manager)
Job Description : In our team we take pride in seeing everyone around us grow and develop, and we encourage people to experiment, test, try – and sometimes fail. As long as they learn along the way! We know that everything is changing more rapidly today and that we sometimes need to lead in the unknown. So we throw ourselves out there to explore new possibilities and ways of doing things to make both our people and our business prosper.ResponsibilitiesEnsures a great shopping and IKEA brand experience to drive repeat visitationLeads the loyalty team to ensure development of working routines, auditing, and competence related to the role and functionConveys IKEA values and nurtures a strong IKEA culture that inspires and empowers coworkers to extraordinary achievementsManages store level customer intelligence gathering and feedback loop and identifies potential improvementsDrives IKEA Family memberships and actively promotes, secures, and implements Family Offers in order to grow loyalty with the IKEA Family member experiencePartners with the Regional Marketing Manager and store Commercial Manager in providing input and helping to create the store business/marketing plan based on relevant knowledge of local marketing trendsActs as a local spokesperson for IKEA in the community and local media opportunitiesLeads development and coordination of national and local events connected to IKEA Family and the communityExperience5 years leadership experience5 Years retail experience2 years Marketing experienceCommunity OutreachJob Type: Full-timePay: $73,000.00 – $94,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountHealth insuranceLife insurancePaid time offReferral programRetirement planVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayNight shiftWeekend availabilityCOVID-19 considerations:All customers and co-workers are required to wear mask, daily temperature checks, social distance, curbside pick up available and surfaces are sanitized regularly. etc…Education:High school or equivalent (Preferred)Experience:Marketing: 3 years (Preferred)Retail management: 4 years (Preferred)Work Location: One location
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