IT Generalist Job Vacancy in Ayers Basement Systems Lansing, MI 48911 – Latest Jobs in Lansing, MI 48911
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Company Name : Ayers Basement Systems
Location : Lansing, MI 48911
Position : IT Generalist
Job Description : $40,000 – $60,000 Annual SalaryFull-Benefits & 401k Plan!Monday – Friday Schedule / Weekends off!Paid holidays off!Paid vacation days!*This position works on-site in Lansing, MI. This is not a remote position*Ayers Basement Systems is an industry leader in basement waterproofing and foundation repair. We are looking for an IT Help Desk Technician to conduct Tier I / Tier II help desk support for end users. We are looking for someone with positive energy, who genuinely loves working with our championship team that is consistently redefining our industry. The primary responsibility of this position is to resolve end-user problems by troubleshooting and resolving software, hardware, and connectivity problems. Our new IT Technician will perform various workflows to keep our teams functioning at their best (technically speaking) so that we can continue to redefine the contracting industry for our team, our customers, and the dealer network we work alongside.What We Have to Offer: Paid ON-THE-JOB trainingFull benefits: Health, Dental and Vision Insurance, 401k plan w/ company matchMonday-Friday work schedule, weekends offGrowth Potential + New Skills + Advancement OpportunitiesIndustry-Leading Integrity Award WinnerJob Responsibilities: Provide IT support to end users over the phone or via email to resolve technical problems they may be experiencing with hardware and softwareTroubleshoot Network issues within Ubiquiti wireless, firewalls, camera systems, VOIP phone systems and moreProvide end user support utilizing Windows 10 / Windows 11 and a variety of Office 365 applicationsOperate, maintain and update office hardware such as laptops, desktops, mobile devices, smartboards, external storage devices, computer diagnostic tools, printers etc.Requirements to Apply: Ideal candidates will have 3 – 5 years of professional IT experience in a relevant job roleAssociates Degree or equivalent experience in the fieldA great attitude and willingness to learnThis position works on-site at our headquarters in Lansing, MI. This is not a remote positionJob Type: Full-timePay: $40,000.00 – $60,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceReferral programRetirement planVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayEducation:Associate (Preferred)Experience:Help Desk: 2 years (Required)Professional IT: 2 years (Required)Work Location: One location
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