Accounting Assistant I (Bilingual Spanish/English) Utility Billing Job Vacancy in City of Tigard, OR Portland, OR 97223 – Latest Jobs in Portland, OR 97223

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Company Name : City of Tigard, OR
Location : Portland, OR 97223
Position : Accounting Assistant I (Bilingual Spanish/English) Utility Billing

Job Description : OverviewThe Accounting Assistant I (Bilingual Spanish/English) is a customer focused position providing outstanding customer service to Tigard’s utility customers. The majority of your day is spent assisting customers with starting and stopping water service, accepting payments, helping customers in understanding and verifying charges on their utility bill, setting up payment plans, completing bill adjustments, and issuing service orders when needed.The ideal candidate will have a strong customer service background and who enjoys working with the public. An upbeat attitude and sense of humor are greatly appreciated and welcome.The position requires a good aptitude for math and ability to adhere to policies and procedures. Working as a part of a team is important as well as the ability to think and work independently when necessary. Basic office skills and experience with Word, Excel, and Outlook required.The City of Tigard values diverse perspectives, backgrounds, and life experiences. We are committed to building a workforce of diverse voices to impact decision making, drive growth, and better serve our community. We strongly encourage those wanting to work with and serve diverse populations to apply.Please review the Accounting Assistant I classification for additional details about this job.Examples of DutiesReceives and processes customer payments, maintains and balance cash drawer.Answers incoming city-wide telephone calls, responding to general questions or transferring them to the appropriate department.Assists customers via telephone, email, or in person in opening new accounts, closing existing accounts, new service investigations; records address changes; makes payment arrangements with customers.Assists customers with account questions or complaints regarding their billing and collection activities.Performs a variety of routine office duties, such as posting to billing, collections, processing bank deposits, daily cash reports, and assists other employees as required.Minimum QualificationsAny combination of training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: *Equivalent to the completion of the twelfth (12th) grade; ANDSix (6) months of experience in processing basic accounting transactions, performing general office support work, or providing customer service.Preference will be given to candidates with p*rior billing and/or accounting experience.*Supplemental InformationUnion Representation: This position is represented by the SEIU labor union.Schedule: 4-10’s (Monday – Thursday) 7:30 a.m.-6:00 p.m. This position requires employees to work onsite and remote work is not available.Additional pay: 3% Bilingual pay. The successful candidate must pass a conversational Spanish language test at the time of job offer.How to apply: Please apply online. We do not accept applications via email. Applications must be received by Human Resources by the closing time/date.Compensation: The hourly rate range for this overtime eligible position is $17.94-$24.03 per hour. The starting pay assignment, based on an analysis of the successful candidate’s related experience and education in accordance with the City’s pay equity policy and the Oregon Equal Pay Act, would be no higher than $21.80 per hour. Spanish language incentive is in addition to the hourly rate.IMPORTANT (Please read): In lieu of resumes and cover letters, the City of Tigard evaluates each applicant’s work history and responses to supplemental questions. Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience.ATTENTION VETERANS: To receive veteran’s preference, please upload your DD214/Separation documentation.Covid-19 Vaccination Requirement: The City of Tigard has a COVID-19 vaccination mandate in which most City employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination. For those who have experienced barriers in accessing a COVID-19 vaccine, Tigard’s HR team will assist in any way possible.Per ORS 433.416, law enforcement officers are exempt from this requirement.In addition to being a great place to work, the City of Tigard offers competitive employee benefits for full-time and part-time employees working 20 or more hours per week:Choice of health and dental plansGenerous retirement planCity-paid HRA-VEBAPaid vacation and sick leave10 paid holidays plus 20 additional hours of floating holiday timeLife and disability insuranceUniversal transit pass through TriMetThis job classification is represented by the Service Employees International Union (SEIU), OPEU Local 503Click here for more detailed benefits information.Location: 13500 SW Hall Blvd,Tigard,Oregon 97223,OR, Portland, OR 97223Job Type: Full-time

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