Collections Specialist Job Vacancy in GFL Environmental Southfield, MI 48076 – Latest Jobs in Southfield, MI 48076
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Company Name : GFL Environmental
Location : Southfield, MI 48076
Position : Collections Specialist
Job Description : GFL Environmental is looking for a Collections Specialist to join our team based out of Southfield, Michigan! The Collections Specialist will be responsible for performing, administering, and coordinating all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees.Key Responsibilities: Daily collection inbound and outbound calls – target of 85 outbound calls per dayContact customers regarding overdue accounts between 30 – 120 days past due and determine reasons for non-paymentPerform account reconciliationsMonitor customer accounts for non-payment, late payment and other irregularitiesResearch and/or investigate historical data, resolve payment discrepancies and provide backups to customersRespond to customer questions and requests and resolve those questions/issuesProcess credit card paymentsResearches charge backs and returned checksStratify collection activities to maximize cash receiptsIssue overdue letters to overdue accountsUse skip tracing techniques to locate customersIssue credit hold notificationsRecommend that accounts be shifted to a collection agencyRecommend bad debt write-offsNegotiate settlementsOvercome stall tactics and objection by suggesting different options for debt paymentKnowledge, Skills and Competencies: 2+ years of collection experienceHigh school diploma or equivalent requiredMust be able to work a flexible scheduleSelf-starter with the ability to manage multiple tasks and meet deadlinesProven interpersonal, organizational, analytical and problem solving skillsStrong communication with outstanding phone etiquette and interpersonal skillsAble to work efficiently as a part of a team as well as independentlyPossess strong logic, able to take initiative and negotiateWe thank you for your interest. Only those selected for an interview will be contacted.GFL Environmental, Inc. is an equal employment opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, creed, sex (including pregnancy), age, marital status, sexual orientation, national origin, genetic information, or any other characteristic protected by applicable discrimination laws. Furthermore, no employee of the Company may discriminate against any applicant or fellow employee on the basis of a disability or veteran/military status.Job Type: Full-timeBenefits:Dental insuranceLife insurancePaid time offVision insuranceSchedule:Monday to FridayWork Location: One location
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