Patient Support Services Ambassador (Front De Job Vacancy in Pureview Health Center Helena, MT 59601 – Latest Jobs in Helena, MT 59601

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Company Name : Pureview Health Center
Location : Helena, MT 59601
Position : Patient Support Services Ambassador (Front De

Job Description : General Statement
Under general supervision of the Patient Support Services Supervisor, this position performs patient intake and reception duties for PureView Health Center.
Duties and Responsibilities
Performs patient intake and reception duties for all areas of PureView Health Center
Schedules and confirms patient appointments; greets and checks in patients
Interviews patients to complete intake documents
Takes payments
Assists patients with requests for information
Performs accurate preliminary patient data entry
Maintains records that pertain to medical, dental and mental health
Answers telephones and directs calls to appropriate staff
Transmits correspondence or medical and/or dental records
May receive and route messages or documents, such as laboratory results, to appropriate staff
Occasional travel required
Performs other duties as assigned.
Required Qualifications – Experience & Education
The knowledge, skills, and abilities required for this position are typically acquired through a combination of education and experience equivalent to:
Graduation from high school or equivalent
One (1) year experience in office support, clerical, or reception
Associates degree in Business or Office Technology and medical office experience preferred
Knowledge Skills & Abilities
Knowledge of the PureView Health Center policies and procedures
PureView Health Center programs
Excellent intrapersonal and customer service skills
Electronic medical records policies and procedures
HIPAA guidelines
Office methods, practices and procedures
Business English, composition, spelling and grammar
Ability to operate personal computers and related software
Access health records; enter patient information according to prescribed standards
Communicate effectively and with respect to both patients and staff
Follow verbal and written instructions
Work in a team to share responsibilities and duties
Establish effective working relationships with patients, fellow employees, and supervisors
Special Requirements
Physical Demands
Duties are generally performed in a medical clinic environment where hazards and discomforts are controlled and modifiable. This position requires the ability to stand, bend at the waist, kneel, reach over the head, talk, hear, and see. Position requires knowledge and use of typical office equipment including telephone, copiers, fax machines, and personal computer. Position requires frequent contact with clinic employees and community service agencies and citizens. Position may require occasional visits to other sites.
Reporting Line
This position reports to the following position: Patient Support Services Manager

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