Sales Support Job Vacancy in Harvest Sherwood Detroit, MI 48228 – Latest Jobs in Detroit, MI 48228

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Company Name : Harvest Sherwood
Location : Detroit, MI 48228
Position : Sales Support

Job Description : We encourage you to bring your talent and effort to Harvest Sherwood and contribute to our shared success, while having fun, serving our customers, and strengthening the local communities in which we operate. As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an essential business. We buy, sell and deliver fresh, high quality protein products and other foods to over 6,000 retail and foodservice customers.

Job Purpose

The Sales Support will support the sales team by providing administrative support. This includes general administrative duties, maintaining sales department data, report writing, preparing sales communications, and special projects. Additionally, this position will help resolve client problems and directing them to the appropriate party.

Key Responsibilities

The Sales Support person will be assigned duties, based on organizational needs and priorities.

Must project a professional and positive attitude
Must be able to multitask and handle multiple incoming lines
Answer incoming branch calls and transfer to appropriate extension as needed
Operate in a “no surprise” manner with both external and internal customers
Acts as secondary contact person for accounts when Sales Associates are unavailable
Develops excellent communication and relationships with Sales Associates and their accounts
Receives and processes orders in an accurate and timely manner, exceeding customer expectations
Interfaces with other departments within the branch with required information to ensure total customer satisfaction
Demonstrate self-confidence and interpersonal communications skills, excellent telephone voice, manner, and etiquette
Respond to customers and Sales Associates inquires/requests for information concerning orders, deliveries or problems (such as product quality, delivery problems, delivery schedules, or product availability) all in a considerate and professional manner
Perform other tasks as needed
Must be experienced with Microsoft Office (Outlook, Word, Excel, and Access)
Ability to read and comprehend simple instructions, short correspondences, and memos
Dependable – Follows instructions and responds well to management direction

Qualifications and Experience

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

College degree preferred, with a high school diploma or (GED) at minimum
Previous experience within customer service environment and/or sales office
Ability to read and comprehend simple instructions, short correspondences, and memos

Harvest-Sherwood is committed to offering competitive benefits to our employees and their dependents, including paid vacation, health insurances, and a 401K plan!

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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