Customer Service Supervisor Job Vacancy in NW Staffing Resources Beaverton, OR – Latest Jobs in Beaverton, OR
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Company Name : NW Staffing Resources
Location : Beaverton, OR
Position : Customer Service Supervisor
Job Description : Why You Should ApplyDo you have a passion, drive, and experience to lead a team of diverse individuals to greatness by keeping them engaged and motivated with the goal of superstar level customer service? This rapidly growing mobile gaming company is revolutionizing the way people play and wager. This is a great opportunity to work with an industry leader with a lot of employee perks- benefits, weekly catered lunches, and possibly stock options as this company continues to grow.ScheduleFull-Time, Day & Night shifts availableSalary$60k to $65k salaryIndustryMobile Gaming & Wagering AppThe RoleYou will lead a team of customer service representative as they respond to emails and answer customer calls that include but aren’t limited to financial/payment inquiries, app related questions, promotions, or other various questions.Primary ResponsibilitiesManage a team of contact service reps in a virtual working environmentBe the go to person for your team for all inquiries that need escalationCollaborate with your team and also Leadership to create a fun working environment with the goal of always keeping a high level of customer satisfaction.Skills and Must-HavesMinimum 1-2 years’ experience in a supervisory customer service role, in a customer contact center environmentMacOS proficiencyGreat computer skills and a keen eye for detailVERY customer focused, personable, and friendly demeanorProfessional communication (verbal and written)Screening RequirementCandidates offered a position will be required to complete a thorough screening process including a 10 year background check in order to be licensed by the Oregon Racing CommissionThe CompanyOur client is changing the way people play! Located in beautiful Beaverton, OR.This position is offered through the Beaverton Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Beaverton Branch for immediate consideration. Or contact our office directly at 503-643-7574 to speak with a Recruiter.NW Staffing Resources has been a leader in the staffing industry since 1985. We take pride in our competitive wages, multiple branch locations, and attractive benefits. Benefits include: After 1000 hours worked six paid holidays per year – Earn up to 40 hours of Paid Time Off annually – 401(k) retirement plan participation eligibility after one year and 1000 hours – Local weekly pay with electronic access to all timecard and payroll records – Medical, dental, and vision insurance plans available for qualified employees – ask us about our referral bonuses!Job Type: Full-timePay: $60,000.00 – $65,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:Evening shiftWeekend availabilityAbility to commute/relocate:Beaverton, OR: Reliably commute or planning to relocate before starting work (Required)Education:Bachelor’s (Preferred)Experience:Customer service: 1 year (Required)Management: 2 years (Required)Work Location: One location
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