Desktop Technician III Job Vacancy in Cayuse Holdings Portland, OR – Latest Jobs in Portland, OR

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Company Name :
Cayuse Holdings
Location : Portland, OR
Position : Desktop Technician III

Job Description : Native Hawaiian Veterans, LLC is a Native Hawaiian Owned, Service Disabled Veterans Owned Small Business (SDVOSB), SDB, SBA 8(a), MBE, UDBE, and EEO/W/M/Vet/Disabled Company that provides services, solutions, and products in the areas of Homeland Security, Emergency Management, Information Technology, Communication Equipment, Professional Staff Augmentation, Munitions and Explosives of Concern (MEC) Remediation, and Strategic Communications/Creative Services. Our mission is to be a trusted partner earning customer loyalty while fostering growth and profitability for our Ohana and enriching our community.The Desktop Technician III will provide management and support for a wide variety of hardware, including laptops, desktops, network and server equipment, mobile devices, printers, scanners, and associated peripherals. This equipment will utilize a variety of operating systems (primarily Windows 10 and iOS), and various software, to include specialized suites such as GIS and AutoCAD, and software unique to Indian Education. Support of these systems, and the end-users who use them, will be on a shift work basis with occasional on-call support.Responsibilities: Provide management and support for a wide variety of hardware, including laptops, desktops, network and server equipment, tablets, cell phones, and their peripherals. This equipment will utilize a variety of operating systems and various software, to include specialized suites such as GIS and AutoCAD, and software unique to Indian Education.Apply patches, upgrades and enhancements as they are approved by the customerPerform systems management and systems monitoringResponsible for security and administrative control for services and systemsMonitor server applications for availability, latency, and technical issues.Support customer configuration management proceduresPerform monitoring of all upgrades and enhancementsProvide support to end-users and ensure all issues and requests are entered and completed within client’s ticketing systemMonitor server applications, system logs, and software logs for errors and alertsMentor and support junior Desktop TechniciansCreate documentation for various processes, procedures, and systemsNon-Essential DutiesOther duties as assignedMinimum Qualifications: Public Trust.Associates Degree or combination of education and experienceA minimum of 3 years of related technical experience in supporting desktop computers, laptop computers, mobile devices, printers, scanners, local area networks, servers and network switches.Installing and troubleshooting both hardware and software.Ability to support Microsoft operating systems.Working knowledge of general office software such Microsoft Officeand Microsoft 365. * Ability to work with minimal guidance.Preferred Qualifications: The ability to support specialized software such as GIS and AutoCAD and software unique to Indian Education (similar software or general business application support is acceptable).Working Conditions: Ability to lift up to 50lbsGeneral office environmentMust be able to sit for long periods of time looking at computer screenMay be asked to work a flexible schedule which may include holidaysMay be asked to travel for business or professional development purposesMay be asked to work hours outside of normal business hoursIn accordance with President Biden’s Executive Order 14042, you must be able to meet all health requirements, including but not limited to, current and future vaccination requirements to infectious diseases such as COVID-19. The Executive Order requires that all federal workers and federal contractor employees be fully vaccinated by December 8, 2021.As an equal opportunity employer, Cayuse Native Hawaiian Veterans is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact our Recruiting Department at (541) 278-8200 for assistance.Job Type: Full-timeBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftAbility to commute/relocate:Portland, OR: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):This position pays in the lower/mid 50’s. If offered the position, would you accept within this range?Experience:Desktop support: 3 years (Preferred)Work Location: One location

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