Center Operations Manager Job Vacancy in ChenMed Eastpointe, MI 48021 – Latest Jobs in Eastpointe, MI 48021

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Company Name : ChenMed
Location : Eastpointe, MI 48021
Position : Center Operations Manager

Job Description : In training and close collaboration with DoC/EDoC, owns and operates an average center budget in excess of $20M.Works with DoC/EDoC to manage all routine center operations including responsibility for aspects of financial oversight; authority over production goals; monitoring net yields and implementing strategic initiatives. Strives to exceed daily, weekly and monthly objectives while maintaining operational effectiveness and efficiency.Works with DoC/EDoC to administer the center’s philosophy of continuous improvement. Duties include, collecting and analyzing data to maintain and improve center quality, efficiency and profitability. Implements effective corrective action plans when appropriate.Works with DoC/EDoC to determine center labor usage to meet business needs; ascertains how to effectively execute productivity, increase strategies and optimize clinical staff and procedural value.Participates in leadership training to manage a staff of care team support personnel. Actively involved in the full employment cycle of prospective direct reports, including but not limited to: participation in the recruitment process, annual performance appraisals, day-to-day oversight of staffing/scheduling needs, problem solving, exit interviews and termination/counseling decisions.Works with DoC/EDoC to create and implement center-related human resource and finance objectives. Assists with ensuring financial targets are met and adheres to cash management, financial reporting and other fiscal responsibilities. Aids with ensuring staffing levels are maintained to support the effective operation of the center.Works with DoC/EDoC to support policy formulation and execute budget by providing financial projections during budget development.Works with DoC/EDoC to collaborate with market leadership to develop effective improvement action plans to address areas of concern and deficiency.Works with DoC/EDoC to manage facilities, equipment, supplies, personnel and resources as they relate to cost containment. Helps regulate inventories at optimum levels by maximizing efficiencies at minimal cost.Works with DoC/EDoC to ensure compliance with all company policies and procedures, as well as all applicable federal, state and local laws & regulations.Works with DoC/EDoC to handle environmental health and safety by ensuring fire and safety compliance.Closely partners with Marketing and Sales COEs to develop strategies to increase and retain membership.Follows all HSE and OSHA policies and procedures. Works with DoC/EDoC to ensure the center and all employees comply with OSHA regulations and training. Completes all OSHA record keeping and reporting requirements.Aids DoC/EDoC in promoting and driving customer service initiatives.Works with DoC/EDoC to establish and administer center administrative policies and initiate action to enhance patient care programs.Works with DoC/EDoC to forecast future staffing requirements. Helps to create, execute and support clinical staff recruitment and retention strategies.Works with DoC/EDoC to ensure efficient patient flow throughout the center. Assists with identifying deficient areas and implementing corrective action as needed.Works with DoC/EDoC to guide and support participation in patient care delivery.Assists with improving staff – patient interactions through patient satisfaction tools.Aids DoC/EDoC in assessing and resolving complaints received from staff, visitors, patients and physicians/clinicians.Works with DoC/EDoC to convey and communicate proper workplace behavior, identify issues and/or improvement opportunities and utilize appropriate resources to correct and resolve.Supports DoC/EDoC in maintaining a clean work environment, and ensuring center has sufficient operating supplies. Conducts routine internal procedure and documentation audits.Performs other duties as assigned and modified at manager’s discretion.Competencies: Drives Results: Consistently achieves results, even under tough circumstances.Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals.Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization.Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions.Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals.Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.KNOWLEDGE, SKILLS AND ABILITIES: High business acumen and insightFoundational knowledge and understanding of general Business Administration functions, processes, practices, procedures and techniquesKnowledge and understanding regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretationsAstute awareness of the competitive healthcare environmentProficient in all staff tasks and duties at a level adequate for training and critiquing employees in the performance of those tasks and dutiesStrong leadership, training, written and verbal communication and interpersonal and presentation skills to drive resultsProven skills in budgeting and fiscal managementStrong organizational skills and keen attention to detail to handle multiple tasks, short deadlines, frequent interruptions and shifting priorities in support of changing company objectivesExcellent critical thinking and reasoning, decision-making and problem-solving skillsAbility to analyze situations, determine risks and find solutions to prevent future issues and resolve recurring defectsProficient in Microsoft Office 365 products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation softwareAbility and willingness to travel locally, regionally and/or nationwide up to 20% of the timeSpoken and written fluency in EnglishThis position requires the use and exercise of independent judgmentJob Type: Full-timePay: $85,000.00 – $100,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftCOVID-19 considerations:We are adhering to the social distancing guidelines. We require all of our employees to wear PPE.Work Location: One location

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