Patient Services Coordinator Part Time Job Vacancy in Cordant Health Solutions Baker City, OR – Latest Jobs in Baker City, OR

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Full Details :
Company Name : Cordant Health Solutions
Location : Baker City, OR
Position : Patient Services Coordinator Part Time

Job Description : Make a Difference Every Day:
Help Achieve Remarkable Outcomes in Addiction Treatment and Change Lives:
Join a Growing Company with Opportunity for Career Advancement:

Through an innovative pharmacy program, we remove barriers to addiction treatment and deliver life-saving medications to patients in a stigma-free environment. Join a company that is driven by a higher purpose—to make a difference in the lives of those they serve, especially those affected by addiction.

We are Cordant Health Solutions®, and we are made up of motivated and compassionate team members who provide innovative tools and services through our unique pharmacy and drug testing programs to provide accurate, actionable results that help patients achieve success and optimize quality of life.

Overview:
Are you looking to do something impactful? Do you feel called to make your work mean something and create a positive impact every day? We are hiring a customer-service-focused Patient Services Coordinator (PSC): to join our team in Baker City, OR. The PSC team member plays an essential role in Cordant’s service model working closely with the pharmacy team, patients, and treatment clinics, solving issues with a team-oriented and robust support system. You will be responsible for educating new patients about the Cordant pharmacy program, enrolling patients in the program, and transferring the prescribed medications to patients at the clinic to take home. Laboratory collection responsibilities may be required depending on the needs of the client.

The PSC plays a critical role in removing barriers to care by improving patients’ access to life-changing medications, aiding them in their journey to recovery. This role requires a passion for serving patients, confidentiality, organization, and ethical conduct.

This Patient Services Coordinator role is compensated between $18 – $21 per hour. The schedule for this role will be Tuesday-Thursday 9am – 3:30pm.:

The Governor of Oregon issued a proclamation requiring all workers in “Healthcare Settings” must be fully vaccinated against COVID-19 by October 18, 2021. This position with Cordant Health Solutions is considered to be included in that requirement. In order to be considered for this role you must be fully vaccinated, or be willing to get fully vaccinated within 72 hours of acceptance of a contingent offer of employment. Qualifying physical disabilities or sincerely held religious beliefs may qualify for an exemption, and will be evaluated on a case-by-case basis.

Essential Functions:
Pharmacy Patient Services:
On-board and enroll patients into Cordant Pharmacy Program
Obtain, file, ship, or fax any paperwork associated with the prescription
Maintain call, shipping, and medication delivery logs
Receive delivery of patient medications, via courier drop-off or direct pick-up at pharmacy or local shipping carriers
Verify patient identity prior to delivery and ensure accurate entry of demographic information
Deliver medication to patients seen by the provider, per provider and prescriber direction
Return undelivered medication to the pharmacy at the end of each day
Maintain security of medications
Assist with prior authorization process as needed
Liaise between the pharmacy and client to ensure prescriptions are prepared for delivery based on patients’ schedule, working ahead as-needed
Build strong working relationships and trust with providers, patients and pharmacy staff
Provide accurate, valid and complete information in portal entries
Provide appropriate solutions and alternatives, within compliance guidelines, for patients or provider complaints
Meet patient capture rate and prescription return rate targets

Laboratory Collection:
Courier packages from local shipping affiliates to laboratory for testing
Collect, log, order, process, and ship urine, blood, oral, and/or hair specimens to laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork

Additional Duties:
Provide clear documentation in portal around prescriptions
Follow all procedures, guidelines and policies
Keep detailed record of client and patient interactions
Maintain a clean, organized workspace that is conducive to workflow
Pick-up or drop-off prescriptions to pharmacy/FedEx drop site, as needed

Education and Experience:
HS diploma or GED, required
Experience in a medical office or treatment clinic preferred
2+ years customer service experience, required
Valid driver’s license and proof of auto insurance, required
Demonstrated proficiency in Microsoft Office and Excel

Knowledge, Skills, and Abilities:
Excellent communication skills with ability to actively listen
High degree of trustworthiness and ethical conduct
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Strong interpersonal, organizational, and customer service skills
Self-motivated with ability to work under and meet strict deadlines individually as well as a in a team environment
Familiarity with working in multiple CRM systems
Track record of over-achieving quota

Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast paced environments efficiently

About Cordant Health Solutions:
Working at Cordant Health Solutions means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success and we are committed to providing an environment that not only offers a fun, positive work environment but also career building opportunities and a positive work/life balance. Cordant Health Solutions supports its employees by offering a benefits package to eligible employees that includes:
Medical / Dental / Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Company Paid Basic Life Insurance
Company Paid Long Term Disability
Short Term Disability

Cordant Health Solutions is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.

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