Collections and Customer Service Manager Job Vacancy in McKinley Taylor, MI – Latest Jobs in Taylor, MI

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Company Name : McKinley
Location : Taylor, MI
Position : Collections and Customer Service Manager

Job Description : McKinley is looking for a Collections and Customer Service Manager to join our team in Taylor, MI!
Compensation: $48K- $50K + Benefits and Bonus Potential
Position Information:
As the Collections and Customer Service Manager, you will have the privilege of assisting the Community Manager to take full accountability and ownership for your community. The model candidate has a solid track record of bookkeeping and rent collection.
Responsibilities include:
Receiving and recording monthly rent payments and security deposits from residents
Making daily bank deposits of receipts
Handling all collection activities for the community by computing, typing and delivering monthly statements to residents
Coordinating the eviction process
Monitoring the history of security deposits, calculating term interest, refund status and maintenance/repair deductions
Requesting security deposit refunds as needed
Reconciling and balancing accounts and resident ledgers
Receiving and handling resident requests and concerns
Processing monthly rent changes
Job Requirements
Position Requirements:

Experience with hands-on rent collections and bookkeeping
Proficiency in advanced computer software
Experience with MRI is helpful
You must be good with managing several checkbooks at one time
You have to be good at basic math and cannot rely on a computer for that
You must have a passion for lifelong learning and prefer an entrepreneurial environment with a high degree of empowerment

Most of all, we are seeking a leader who is passionate about delivering exceptional service to our residents and customers. The ideal candidate will not only live our WOW Customer Service core value but will be adept at instilling this within each member of the team.

McKinley Companies LLC is an Equal Opportunity Employer and maintains a smoke-free environment in all locations. We support a safe, healthy and drug-free workplace through criminal background checks and pre-employment drug testing.

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