Front Office Medical Receptionist (Part-time) Job Vacancy in Catherine’s Health Center Grand Rapids, MI – Latest Jobs in Grand Rapids, MI

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Company Name : Catherine’s Health Center
Location : Grand Rapids, MI
Position : Front Office Medical Receptionist (Part-time)

Job Description : SIGN-ON BONUS AVAILABLE!*Who We AreFor more than 25 years, Catherine’s Health Center has provided access to high quality, affordable, and compassionate health care for the underserved throughout West Michigan. As a Federally Qualified Health Center (FQHC), Catherine’s offers the opportunity to work with a team that engages patients as active partners in their care in a warm, friendly, safe, and modern atmosphere. Catherine’s provides primary medical care, dental care, behavioral health care, and health support services across three locations in West Michigan, with rapidly growing plans to expand to new locations and services to meet the needs of the community.If you believe that health care is a basic human right and desire to be part of a team committed to helping, healing, and serving all people, Catherine’s is excited to announce to the following opportunity.The OpportunityCatherine’s is actively seeking a part-time Front Office Medical Receptionist to serve as the first point of contact for patients at our location at Streams of Hope. Catherine’s mission of providing high quality, affordable and compassionate health care starts the moment that a patient walks in the door or picks up the phone. This is a 0.6 FTE position, scheduled to work 3 full days/week. The receptionist will have the opportunity to work with the rest of our amazing team to ensure that all members of the community needing health care can meet with a provider as soon as necessary.Job SummaryThe Front Office Receptionist will work with a lively team to ensure an efficient and positive experience for patients. Responsibilities will include greeting patients, patient registration, answering phones, scheduling appointments, patient check out, insurance verification and records processing. The front office team upholds Catherine’s values by building relationships based on integrity and honesty, serving the community with a commitment to excellence, treating patients and visitors with respect and dignity, and enhancing professional skills to foster stewardship.Primary Location: Catherine’s Health Center at Streams of Hope (280 60th St SE #200, Grand Rapids, MI)Schedule: M-F 3 days/week – open to discussionPosition Supervisor : Practice ManagerDescription of Duties/ResponsibilitiesGreet and direct patients in a friendly and respectful mannerRegister new patients, access patient files, and schedule appointments with several providersAnswer and transfer phones on a multi-line phone systemContact patients via phone and make follow-up calls as necessaryProcess patient check-ins and check-outsVerify insurance and other patient informationHandle patient information with confidentialityMinimum Position Qualifications1 year experience in medical office (preferred)1 year experience as medical receptionist (preferred)5 years experience in customer service (required)Skills, Knowledge, and Experience RequirementsCommitment to Catherine’s mission of providing access to high quality, affordable, and compassionate healthcarePatient-Centered/Customer FocusedExcellent verbal and written communicationProficiency with standard desktop computer system, multi-line phones, and keyboard entryExperience with electronic health record (such as Athena or EPIC)Ability to multi-task in a setting with frequent interruptionsMust have good knowledge and understanding of insurance verificationMust be able to communicate with patients and insurance companiesAbility to problem-solve, take direction, and work with a teamAvailable Monday through Friday, approximately 25 hours per week. Some early morning and/or evening availability.Proficiency in Microsoft Office Suite programsGood organizational skillsUphold Catherine’s values of social justice, service, dignity, and stewardshipDignity is one of our four core values, and we believe this extends not only to the patients we partner with, but to our staff as well. We strive to create a workplace where you can grow professionally and personally alongside committed and passionate team members.We offer a generous and competitive benefits package, including medical, dental, vision and life insurance; an employer-sponsored retirement program; paid time off and holiday pay; professional development allowances; and more for full-time employees.Catherine’s is an equal opportunity employer. Catherine’s prohibits discrimination of any type and affords equal employment opportunities to all qualified persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Job Type: Part-timePay: $15.13 – $19.55 per hourBenefits:Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRetirement planVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayNo weekendsEducation:High school or equivalent (Preferred)Experience:Customer service: 5 years (Preferred)Medical terminology: 1 year (Preferred)Computer skills: 1 year (Preferred)Work Location: Multiple Locations

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