Banquet Attendant * $12/Hour Plus Tips * Job Vacancy in Holiday Inn Missoula Downtown Missoula, MT 59802 – Latest Jobs in Missoula, MT 59802

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Company Name : Holiday Inn Missoula Downtown
Location : Missoula, MT 59802
Position : Banquet Attendant * $12/Hour Plus Tips *

Job Description : The Holiday Inn Downtown is looking for a Banquet-Kitchen Assistant to help meet the rising demand in our Banquet department. This position is heavily tipped, with workers averaging around $20 per hour. If you have a good work ethic and a heart for hospitality, we want to hear from you!Responsibilities & Duties: Assist in setting up and tearing down meeting and event spacesAssist in preparing for upcoming events – including polishing table settings and stockingAssist in maintaining cleanliness in kitchen and banquet spaces – including washing dishes, cleaning floors and detailing event spacesRead BEO and know how to complete a set-up.Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.Remain attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.Responds to customer inquiries and comments by providing timely and knowledgeable information in order to provide quality customer service.Presents a clean and professional appearance at all times.Maintains a friendly, cheerful and courteous demeanor at all times.Performs other duties as assigned, requested or deemed necessary by management.QUALIFICATIONS AND REQUIREMENTSEnergetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectationsProficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisionsWelcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience, positively accepts and provides feedback.Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and resultsCan think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.Knowledge/SkillsMust have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.AbilitiesLifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Mary’s, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.Previous experience preferred.The Holiday Inn is an Equal Opportunity Employer. Free downtown parking. This is a tipped position!Job Types: Full-time, Part-timePay: $12.00 – $28.00 per hourBenefits:Employee discountFlexible schedulePaid time offReferral programSchedule:On callWeekend availabilitySupplemental Pay:TipsEducation:High school or equivalent (Preferred)Experience:Serving Experience: 1 year (Preferred)Work Location: One location

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