Patient Registration Representative Job Vacancy in Henry Ford Health System West Bloomfield Township, MI 48322 – Latest Jobs in West Bloomfield Township, MI 48322
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Company Name : Henry Ford Health System
Location : West Bloomfield Township, MI 48322
Position : Patient Registration Representative
Job Description : GENERAL SUMMARYUnder general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.EDUCATION/EXPERIENCE REQUIREDHigh school diploma or G.E.D. equivalent required.One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred.EPIC training/experience preferred. Insurance payor systems experience preferred.ICD-10 medical terminology experience preferred.Strong computer skills and working knowledge of Microsoft Office products.Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing and able to instruct others.Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.Job Type: Full-timePay: $15.00 – $21.04 per hourBenefits:Health insuranceSchedule:8 hour shiftMonday to FridayWeekend availabilityWork Location: One location
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